Globales Palmanova Palace

We are returning to the Globales Palmanova Palace for our 4th time in June 2025, We have a fab time there and such great value for money, food is good as are the drinks, even had caviar one day, great quality for a very affordable price, pool areas great and pool side food was too,

Our group was 2 in their 30s, 18,16 and 15yr old. I'll start by saying this is probably a great hotel for the younger groups who don't really care about facilities. I want to also express how wonderful the whole staff at this hotel are, very polite and extremely attentive. Overall though we were disappointed with this hotel. It looks so much better on the pictures. The pool area is tiny. My KIDS were shouted at in the pool for slightly splashing and raising their voices. When in the pool you have to be silent and serious and that was shocking to me. They were not allowed to have fun in there. At one point I had to ask the lifeguard to get off of her high horse. Also be careful leaving belongings when you get in the pool. We has a wireless speaker stolen in literally a few minutes of being gone. We also had 3 towels stolen in a week which is an absolute joke. The food was abysmal. Sorry. We are not fussy eaters but go on holiday around 4 times a year, always all inclusive and this was one of the worst dining experiences we've had. We paid all inclusive and still had to spend almost 2000 eating out for 5 of us in a week. The kids would not touch it. On the plus side there was always a great selection of pastries but being celiac that's out of the question. Even the fruit was the same 3 fruits everyday, water melon, melon and orange, occasionally kiwi. 😅. If you can eat melon and pastry you are fine. Went to get toast one morning and there was the slight green dusting of mould on and by god that is disgusting. The breakfast was repeated the same everyday. The only upside is the pool snack bar was great and the only food my kids would tolerate. The bar staff were great but kept giving me alcohol free almost cocktails. Come on, I'm a fully grown adult. I even saw them refusing some lads drinks because they had been up 5 mins before and got one. Sorry but that's not acceptable when people have paid for all inclusive and the bar man clearly needs teaching that. Be aware that there are 2 sockets in the room that give out bare minimum electricity. My phone would be on charge all night and still be at 60% it was a challenge getting everyone's electronics charged. We bought an extension lead and that kind of helped. Very noisy on a night with the groups sat at the bottom of our rooms, shouting even fighting 2 nights. Not whst you want on a holiday. There's NOWHERE to get a coffee before breakfast opens. I was so wound up about this. I'm up at 6am every morning and coffee is an essential. I'd take a kettle if you do try this hotel because many people I spoke to had the same problem Cleaner was wonderful. Rooms spotless. Overall great staff, terrible experience There was a globales palmanova next door, much better hotel and when on the return coach and journey home, everyone I spoke to loved that hotel so if you can afford the slight increase, choose thst hotel or the amazing globales Saint Lucia. ××× in response to the owner××× If the staff didn't report my missing items, then that is a failure of yours, not of mine. I went to the reception on both instances and reported that they were gone and I was told 'not to leave valuables around the pool its not their responsibility' which i get however are leaving towels at the pool while I get in the pool my responsibility? In fact I was berated by staff for going inside wet, although my towel had gone so if you want to get into that one, we can. The bread had a green dusting so if you are using green flour, please address that because that is the only other thing it could have been and I wad present when another patron raised the issue with staff and the bread quickly disappeared.

Très bien sauf les animateurs qui hurlent.impossiblede profiter du salon dans le calme. Près de la piscine c est pareil,trop de bruit et les petits ne devraient pas sauter dans la grande piscine mais le surveillant préfère regarder son téléphone C est dommage Sinon c est très bien et les chambres spacieuses