HM Isabela - Adults Only

Went the first week of October to this gem of a hotel. Great check in experience with reception. Luggage room was great and loved the added touch of lockers. Hotel was absolutely spotless! The cleaning products used was also a lovely scent. We stayed b&b and must say we were very pleased with the breakfast. They had something for everyone. The staff were also helpful when I had any questions. The pool area was gorgeous and very relaxing throughout the day! We ventured out on an evening so cannot comment on an evening there but location was perfect for us as we were able to walk to bus stop/restaurants/bars. This was our first time visiting here but we really enjoyed it. The room was lovely with a partial sea view which was a great surprise! I will definitely be returning. Great hotel. Friendly environment by both staff and guests.

Location first class. Three minutes to buses taking or linking you to everywhere Lots of great places to visit, not to far away. Hotel lovely, staff very helpful. Rooms very clean, a little on the small side. Quiet hotel, no sound from surrounding area. Nice peaceful atmosphere. Sit out in the evening or sit in. We were half board, but felt it was good value. As with many hotel, would have preferred food to be a littler hotter. Amenities in hotel where ok. Only a very cold outdoor pool. The step to enter where very vertical and close to the wall, which make it difficult to enter, especially if you are on the mature side. I would recommend this hotel.

A lovely clean, quiet and centrally located hotel. The food has been ok, always found something to eat. Drinks ok but obviously cheap versions. The pool area is quiet. Safe is free, pool towels €10 refundable deposit and can change them any time. Loads of places to sit, inside and out. The hotel is attached to an Irish bar, Irish Soul, not happy that people in that bar can wander through the hotel, not great for your security! Other than that it's a lovely place.

Room very small, to be fair was very clean, towels and bedding stained. Had to use the App for extra bed pillows. Lack of storage for cases. Tea and coffee tray, tea no English tea no milk. My friend and I booked all inclusive for 4 nights I felt that bottles of water should have been provided free and to be told it would be 3.25 euros for a 500ml bottle, and then to be offered a cup of water. I have stayed in lots of 4 star hotels and have never had to pay for bottled water. If you use the WiFi in the hotel forget it as it kept disconnecting. The food was not very good at all we went in for breakfast the toaster was a nightmare you had to put the bread in 6 times before it looked like toast. The HP sauce bottles the top of the bottles need to be kept clean it was a sticky mess, build up of sauce, watered down orange juice. We arrived late hours of the morning and were not issued with bands, we were not challenged going into the restaurant at all and asked at reception should we have bands. There was no entertainment at the hotel either on the evening, which would have been nice. The pool area was nice and there was no reserving off beds. To be fair this hotel needs to be a 3 star not a four star.

We stayed here for 10 days at start of September as there was 3 adults we had 2 rooms we had requested adjoining rooms but sadly we didn’t get them although one room did have an adjoining door! Rooms a bit small my daughter had to store her suitcase in the bathroom not ideal.Hotel shared areas very clean. Room tidied everyday but floor not washed, room tray never replenished no coffee or milk never stayed in a 4 star when this didn’t happen. We only stayed b+b which was okay had to wait most mornings for food to be cooked . Having to be down for 9 am to get sun beds around pool is a bit off putting but as they do day passes it can be very busy. I also thing residents should get priority getting sun beds. As for reception staff! Well rude is an understatement never said good morning once and when checking in and out no communication told use app in room not that easy when your in your 70s. Sadly won’t be staying here again they need to work on there customer service.