Nelva Resorts & Hotels

The apartments were tired, tatty & over-priced. My wife had recently hurt herself & was using crutches, but the rep cared not, & plonked us in a high apartment, up lots of stairs. There is no lift.

The apartment was spotless and so big , Towels on arrival 2 large ones each, kitchen fully equipped Pool absolutely lovely Staff 5* went above & beyond especially Lana I think her name was.. Booking us taxi etc We absolutely loved our Stay

We have just returned from a 12 night stay. After reading other reviews we were a bit worried about how it would all work out. The positives were the location, easy of parking and the friendly staff who were fantastic. However, there were some negatives. There was only air conditioning in the lounge, which meant we had to keep all bedroom doors open at night to cool us down. The coffee machine in the apartment was a nice touch, but wasn’t supplied with any coffee pods, not even say 4 complimentary ones - they had to be bought from the bar and were non standard pods (i.e not nespresso) so we couldn’t buy them from the supermarket. The kitchen was difficult to cook for a family of 5 in. The apartment did have enough plates and pans and cutlery, all very clean, but at the same time there were only 3 chairs at the table which made eating meals as a family very difficult. This hotel seemed to be popular with large groups so wasn’t quite the relaxing time we were after. It was often very noisy during the middle of the night when they came back from clubbing. It also became apparent that the pool wasn’t exclusively for residents, which meant that it got very busy in the afternoons, with lots of big groups and most not from the hotel. The rooms were only serviced a few times and I don’t think our sheets were changed once during our stay - the beds were just made. The apartment was clean but quite tired and needed an update, woodwork for example hasn’t been painted in years. The shower continuously flooded and the cheap flooring in the hall and lounge was coming up which was a trip hazard which looked like it had been damaged from a previous bathroom shower leak. The smell (also mentioned in other reviews) was there for the first half of our stay - masked with a bleach smell - but dissipated towards the remainder of the holiday. I had high hopes for our stay here but left feeling that it was highly over priced for what it was and we won’t be returning. It would have been acceptable at half the price.

Superb aparthotel, had a lovely room on 2nd floor with the sun all day on the balcony. Spotless clean and very spacious apartment. Great staff, lovely food, nice pool with plenty sunbeds. Great location in Cala n Porter. Highly recommend and hope to be back next year.

Lovely little gem, hidden bavk end of cala en porter. The apartments have everything you need. And it's so peaceful. Never once did we struggle for sunbeds. In fact we regularly had the place to ourselves. Would visit again. Only down sides. The kettle is small and their is a smell from bathroom.