Playa Azul

Hotel poskytuje výborné stravování - měli jsme polopenzi, pokoje s výhledem na moře jsou úžasné. Denně uklizeno, čistý bazén. Po Menorce lze dobře cestovat autobusem, měli jsme také půjčené auto. Z důvodu krátkých vzdáleností lze Menorcu procestovat a užít si krásné výhledy a scenérie. Také výlet lodí se skleněným dnem je příjemným zpestřením. Ulice jsou čisté, domy svítivě bíle natřené s kontrastem zelených okenic v úzkých uličkách dokreslují kouzlo ostrova. Všude klid a pohoda.

The location is excellent. We had a Seaview which was beautiful. The room was clean & bright. All the staff were friendly. The food was a good standard. I have Ceoliac disease which means I cannot consume gluten or I could get ill. The food was labelled up well for dietary requirements, it was very tasty & fresh. The dining staff including the Chef who appeared on my 1st day to answer some questions were interested & attentive. The local supermarkets have GF free food. I purchased some bread. A member of staff asked where it was from. The next day GF bread appeared with a separate toaster. We arrived after the storm. No hot water the 1st day. Also our shower head was broken, which was fixed a couple of days after. Cleaners had been a few days into the holiday, the shower screen was broken. We advised reception, it was fixed that day. I would suggest when the rooms are cleaned anything which needs fixing should be reported by cleaners/staff immediately to maintenance, ideally not the guests themselves. The pool area was clean. Easy to get beds & not overcrowded in the pool. The stone flags were a little noisy, they would benefit from being more securely, which is an easy fix. On another holiday a hotel set up in the reception area a book shelf for books that the guests had left behind and a box with leftover toiletries, childrens toys, umbrellas etc. This is a great way to recycle & provides a free no cost, less waste service for the hotel guests & staff as well. A welcome pack in each room with useful information in about the local area & facilities would be good. I have seen the recent negative reviews for guests who experienced the storm challenges for longer. I acknowledge their experiences were not as good. It would have been difficult for the staff as well who work long hours. Overall I would recommend this hotel & their friendly hard working staff. The issues we had were resolved in a timely manner & satisfactorily which did not take away from a superb holiday. Thankyou!

Stayed in August, beautiful location and pool. There was a big storm and after that we had no electricity for a day and no or almost no water in our room for the next 3 days. Management didn't seem very bothered, and we had to keep going to reception to find out what was happening until after 3 days a notice went up. No compensation offered and for a very expensive hotel that is really poor.

We stayed here for 3 nights and had a fantastic time. From the moment we arrived, the hotel was clean and well maintained throughout our stay. We booked a one-bedroom bungalow, and the amount of space we had was excellent. It was much bigger than we expected and made our stay even more comfortable. The staff were all friendly, welcoming and helpful, and the food was good. It was fairly simple, but everything was well prepared and tasty. The pool area was another highlight. Although it's not a huge pool, it was the perfect size for the hotel, and there was never any competition for sunbeds. Even around midday, there were still plenty available. The views from the hotel are absolutely incredible. One of our favourite things was sitting by the pool in the evening with a drink, watching the stunning sunsets. Just outside the hotel are steps leading down to a beautiful beach, which is definitely worth visiting. The only warning is that the climb back up is quite steep and not for the faint-hearted! The location is excellent too. It's only around 15 minutes by taxi from the airport and within easy walking distance of bars and restaurants. There were just a couple of very minor things we thought could be improved. We were surprised that there was an extra charge to use the safe in the room, as this isn't something we've come across before. It wasn't a major issue, just unexpected. We also found it a little strange that although there was a good selection of drinks included with the all-inclusive package, not a single cocktail was included. It would be great if the hotel considered adding a couple of basic cocktails to the all-inclusive menu in the future. Overall, we had a wonderful stay and wouldn't hesitate to return. We'd happily recommend this hotel to anyone looking for a relaxing break in a beautiful location.

Always clean tidy all staff realy helfull