Eurostars I-Hotel

I don't know why this hotel thinks it's 4*, or why it is so expensive. 3* at best. It's way out from the centre of Madrid, and there's nothing to do, or places to eat, in the immediate area. The hotel itself is shabby and in need of cleaning and redecoration. The outside surfaces are peeling, to the extent that it looks like the hotel was abandoned years ago. The carpet in the corridor is an ill fitting jigsaw of offcuts, badly laid, not glued down, with the concrete of the building showing through the gaps. My room contained two broken lamps, with the shades torn, and one with a broken bulb. There was a small fridge in the room, but no free bottled water, and the tap water was not drinkable. I had to buy water at the bar downstairs, €2, with no lid. The bed was advertised as a queen sized bed, but was in fact two unconnected single beds pushed together, which separated easily on the tiled floor. Breakfast was basic and indifferent. There were no English TV channels available. On the positive side, the reception staff were friendly, the WiFi worked, and the bed, small as it was, was comfortable.

This is the fourth visit to this hotel so it cannot be all bad. Out of the centre of Madrid and on the opposite side of Madrid from the airport. The taxi is around 60 euro or you can take the train and the tram which takes about an hour door to door. The rooms are of a good size. Better than if you where in the city. Beds are great. Shower OK but some of the other fixtures look a little worn-out. Has a fridge and a safe. Breakfast is a bit if a let down. OK but not great. But most of Spain is like that. They are more about the middle of the day meal.

No water in the fridge, or anywhere in the room. Nothing complimentary. No coffee, tea, Nothing. The location is far from Madrid, if you are concerned with location. The furniture is old, no vibe, no energy, no updates to anything. It's decently clean, and it was pretty quiet since there is no one here because of Covid. It looks like a prison block, it's in the middle of nowhere.

The hotel is used and that is visible, but the bed is superb! It is a bit far from everything. So for dinner you next a taxi to get somewhere. Breakfast is ok although a big group of Asian tourists where there and left a mess in the restaurant.

Sometimes it depends on various factors to stablish the quality of a place. In this particular case the tempartures in Madrid were almost umbearable due to a heat wave that was affecting most of Spain and therefore one just wanted to be indoors with the a/c full on. The hotel is fairly isolated and therefore one had to walk to the nearest facilities which were about 900 m. away. Fortunately the staff were very good and it was easy to stay within the confines of the hotel and consume cold beers. I would rate this hotel a good choice for business meetings. The breakfast was very good also.