Aparthotel Adagio Dubai Deira

Strávili jsme v hotelu krásný týden a ubytování jsme si moc užili. Cítili jsme se tu opravdu jako doma. Všichni zaměstnanci byli moc milí a vždy byli připraveni s čímkoliv pomoci. Pokoj byl krásný, pohodlný, dobře zařízený. Na střeše úžasný, čistý vyhřívaný bazén s výhledem na Dubai. Hotel můžu určitě doporučit. My se zase jistě vrátíme.

We had a very pleasant stay at Adagio Aparthotel. In the evening, Sadrine at the reception was very welcoming, friendly, and professional. She made us feel comfortable from the moment we arrived. During the day, Abey, the security officer, was also very kind, helpful, and respectful. The overall service was excellent, and everything was well organized. Thank you to the team for making our stay enjoyable. We look forward to visiting again.

Came through with my partner for a staycation. We were welcomed by a beautiful mile from Sandrine who checked us in and made us comfortable. The room had all necessities and clean, breakfast is amazing! On checkout, Abey assisted us so much, he was very kind and made us wanna stay one more day. Definitely coming back.

This stay left us exhausted, frustrated, and incredibly disappointed. After a very long day of travelling, we arrived at 11pm expecting the interconnecting rooms we had booked, only to be told they weren’t available. Instead, we were given an "Upgraded" two-bedroom apartment that we’d have to move out the next day. Being forced to pack everything up again after one night, after already arriving so late was frustrating. Unfortunately, the condition of the hotel only made things worse. The hallways smelled strongly of smoke and were visibly unclean. The apartment itself felt tired and poorly maintained, and the balcony was filthy, covered in spilled drinks, bird droppings, and sticky, dirty furniture, stove top unclean. It was unpleasant to even sit outside. Basic comforts were missing, no bottled water, no coffee, no milk, and what should have been simple conveniences turned into frustrations. Even more concerning were the maintenance and safety issues. The balcony door wouldn’t lock, which was very unsettling in a foreign country. The toaster had a broken, unsafe plug, shower dispensers didn’t work, and one bedroom had no blind, meaning we were woken by full daylight early in the morning. After packing up as instructed and leaving at 11am the following day, we came back at 4pm only to find our new rooms still not ready. The reception area was chaotic, understaffed, and dis-organised. At that point, we were completely underwhelmed and honestly close to tears. We made the decision to leave and book another hotel and accept our losses as a bad decision. While the manager was polite and apologetic, the overall experience had already ruined our stay. A very disappointing experience that we won’t be repeating.

" Business trip. We'll be back to Dubai next month. Excellent service for all the team. Appreciated Irene for the assistance while we are staying