Hyde Hotel Dubai

It was a disappointing experience. The rooms were worn down and shabby. My room had a strange smell, with stains on the couch and walls. I requested a room change after complaining about the condition of the room I was given, but unfortunately, the second room was no better. The staff were helpful and tried their best to assist me by showing me different rooms and even providing an air freshener. However, the overall condition of the hotel was simply not up to standard, and unfortunately, there was only so much the staff could do.

I would like to highlight the personal touches that were provided by the team during my stay. After check-in on 13 September in the evening, I realized that none of my chargers were working. One of the Engineering team members kindly helped me and fixed the issue, even though it was not within his scope of work. And every morning, one of our chefs prepared the most amazing French toast for me. He told me it was the same French toast his mom used to make for him. ❤️ These small, genuine gestures are what make a stay truly memorable. People create experiences — and sometimes, it is the personal touch that matters the most. Thank you to the team for making my stay so special!

All staff are friendly and good specially Mariam and Karim they get helpful this not first time I coming in this hotel because they are very respectful and I really appreciate it for upgrading me always thank you guys

I would like to give a special thanks to Hipolite for his amazing hospitality during my stay at Hyde Hotel. He welcomed me with a big smile, made me feel comfortable from the moment I arrived, and kindly helped me with my bags. His friendly attitude and excellent service really made a great first impression and made my stay even more enjoyable. Thank you, Hipolite, for your kindness

My stay was excellent hotel is very googd Speceallry security Mannan always helpe me