voco Dubai The Palm

Skvělý hotel a personál. Všichni milí, zvláště Glenys 😊. Hotel ma skvělé vybavení, výborná kuchyně. Všude čisto, úklid perfektní. Krásná soukromá pláž, na střeše bazén. Nic nám nechybělo. Všude po hotelu k dispozici pitná voda. Hhhhhhhh

Even if its "just" a 4☆ Hotel in Dubai, it is very nice to stay there. The staff is very friendly and helpful. The rooms are clean and have everything you need. The a la carte restaurant is really good, (we had tenderloin and pasta)! Beach and pool are nice and quiet and also the spa was a plesant experience.

Our stay at voco Palm Jumeirah from 23.02–01.03.2026 was wonderful, but due to unexpected military events our stay had to be extended until 05.03.2026. During this time we experienced truly exceptional professionalism, humanity, and care from the hotel staff. The team was incredibly responsive, responsible, and always smiling. The level of service was outstanding – we truly felt welcomed and cared for. A particularly touching moment was one night when, for safety reasons, all guests had to stay in the underground parking area. The hotel team quickly and very well organized everything – beds and pillows were prepared, and for those who needed them, soft sun loungers were arranged. Snacks, water, and regular updates about the situation were provided. The staff stayed with the guests throughout the entire night – calm, professional, and extremely organized. They constantly made sure that no one lacked anything and that everyone felt safe while drones and rockets were being intercepted above us. We truly admire the Emirates’ defense capabilities and the emotional composure people showed during such a crisis. We are also deeply grateful for the hotel’s kindness towards guests who were unable to leave at their scheduled time. The hotel was very supportive, offering additional comfort, assistance, and incredible kindness. The hotel itself was very clean, located in a beautiful area with a wonderful view of the famous panoramic wheel. Guests also have access to a clean private beach with excellent service, which made the stay even more enjoyable. We will definitely return when the war situation has ended, because this place and its people truly left a lasting impression on us. From the bottom of our hearts, we would like to say a huge thank you to the entire voco Palm Jumeirah team. A special thank you to Bidan, Satih, and Aknil – you were outstanding! With sincere gratitude, Sanda and Andis Riekstiņi

Despite the current situation in the region, the hotel handled everything incredibly well. The way the team responded was truly impressive. Everyone acted very professionally and made a great effort to ensure that guests always felt calm, safe, and well taken care of. We were genuinely impressed by how smoothly everything was managed and how friendly and attentive the staff remained throughout. In times like these, it really shows how strong a team is. A big compliment to the entire team – you did an amazing job!

Best service from the staffs, Saif & Rey. I'm very enjoyed staying in this hotel, best experience in Dubai and good environment. Thank you so much 😊 I'll come back again for sure.