Riu Sri Lanka

My 4th or 5th time at RIU. This time i felt the taste of the food have reduced compared to earlier times as well as the quality of the drinks . In spite of the hotel being busy there was no quality Entertainment Activity, the band was playing sleepy music and the crowd just didnt want to stay around... Hopefully next time we will be able to enjoy the food & drinks more.

All-inclusive service is fantastic; rooms were clean and properly maintained. Food is good but could have made more water available at the room. Few minor points are the floor is slippery, mainly due to the nature of the tiles, and at the entrance to the lobby the person handling traffic was rude to us on departure and asked to park the vehicle at a distance and carry our baggage, which we did not obliged to. Guests should be treated respectively throughout their stay and not only at the arrival. The kids pool got little delayed to start but was closed before the scheduled closing time. It would be good if a pool attendant is there at the kid's pool, because parents can only instruct their own children, not others, and sometimes some kids misbehave.

We stayed 1 night there.. it was amazing.. food was great.. their cyst service was good, and yeah it was a perfect day..

Hotel Review – Disappointing Stay Unfortunately, my stay at this hotel was not as comfortable or satisfactory as I expected. There were several issues with the room facilities, maintenance, and service. Room view: The room had no proper or attractive view. From the balcony/window, the view was mainly of nearby buildings, trees, and surrounding areas rather than the pleasant view I expected from a hotel. Basic amenities: Slippers, toothbrush, and toothpaste were not provided in the room. These are basic amenities that guests normally expect. Wet floor

The hotel staff was very polite and very accommodating. The food and cocktails was very good as well. As always, loved the options in the buffet spread