Sunstar Hotel Wengen

Hotel location is fantastic, and view from the rooms to match. Spa and wellness areas were clean, they almost felt brand new. Hotel staff were super helpful in advising on with hiking routes where open or closed - we felt they went above and beyond to be helpful - would love to go back and explore in a different season.

This is a quaint little hotel with lots of class. It took me until getting here to realize it was brown bear and the restaurant is Goldilocks. So cute!! I upgraded to a balcony room and it was well worth it.

My wife and I spent three nights at the Braunbär in March and very much enjoyed it. The hotel is very cozy and comfortable. We loved the alpine feel and thoughtful decor, especially the bookshelves filled with books, including in our room. The pool, sauna and steam room were all clean and well kept. The location is perfect, just steps to the cable car and a few minutes around the corner from the train station so easy access to every activity you might want to enjoy. The staff is also exceptional: genuinely friendly, welcoming, and helpful. One surprise was the complimentary use of their sledges. My wife and I wanted to try it and it was very nice that the hotel provided them for free and gave us great tips and directions on where to give it a go. We ended up being out all day and had a wonderful time sledging the Eiger route from the top of the mountain down toward Grindelwald. All said, we highly recommend the Braunbär as a place to stay if you plan to ski, hike or otherwise enjoy the Wengen/Lauterbrunnen/ Grindelwald area.

The hotel offers a pleasant stay, especially thanks to its recently renovated infrastructure. However, the service did not meet the same standard as the facilities. Staff responsiveness and attention to detail were lacking, which affected the overall experience.

Did exactly what it said on the tin, plus a huge pool. Excellent central location, friendly staff, extensive buffet breakfast.