Hotel Gstaaderhof

Fabulous Hotel in a central location in the Village. Staff were very friendly & welcoming & could not do enough for us . Restaurant & bar were lovely & food very good. Rooms were great & cleaned regularly & stocked up with products. All just perfect.

Excellent hotel, 3 minutes from the centre of the town by foot, warm welcome, kind people and beautiful rooms with great views

We were booked in here via a travel agency at the end of a two week trek on the Via Alpina. It was the nicest place we stayed at. From the welcome drink to the room we found this place wonderful. Were I to return to Gstaad - and I’d love to - I’d book here for sure.

A great stay, including a comfortable room, efficient and friendly staff, excellent food and cleanliness (even by Swiss standards !). The hotel’s location is also top, near the village centre, the train station and bus stops. The negatives are hard to find. The only thing I can think of is part of the wellness area. When taking a shower you have to constantly push the cold/hot button for the water to flow. But this is really nitpicking.

We stayed for 6 nights in the Gstaaderhof. We had a panoramic room with beautiful views over the mountains. The breakfast was very good but the dinner was a very big disappointment. We had booked half board and as the restaurant has Gault & Millau points, we expected a good quality dinner. This was unfortunately not the case: most dishes were not very tasty and badly presented (all the main courses seem to be beige, no fresh vegetables, just a smear of puree). What really stood out for the wrong reasons were the desserts: often they looked like they were not freshly made. They clearly do not have a dedicated pastry chef. We also noticed that the half board menu was nicer on the Friday and the Saturday of our stay, it was busy on these days. On the Sunday there were only a few people in the restaurant and the food was again of a lower standard. Perhaps the budget for the half board menu is lower in the autumn / when there are less people? We have visited 4 star hotels all over Switzerland and have never eaten so badly. My husband made a comment about the wheels under the bed (the bed kept moving, so we put cushions around the wheels) when we checked out and the receptionist responded "yes we know about that" . If you know about this, why not solve it?