Hotel Victoria-Lauberhorn

What a wonderful hotel, location and people! The Victoria Lauberhorn sits at the base of Wengen, a very convenient short walk from the station. The grounds are nice, welcoming and cosy, with relaxing spots to sit and admire the majestic mountain range. The reception area is spacious and bright, with easy access to both the breakfast room, spa, bar and restaurant, as well as a nice quiet area where the piano sits, allowing you to enjoy a drink whilst listening to some live music. A mention to Gustav, a very talented pianist who plays on specific evenings and creates a beautiful environment for guests to enjoy. The room (panoramic jungfrau view) is basic and a little tight when adding a third bed, but was clean and tidy. The balcony with Jungfrau views was just magical. Immensely gorgeous panoramic views of the sun-drenched white peaks, with the cute train strolling along in the background, which did not cause any disturbance for us at all. The spa and pool were very enjoyable especially after an active day, which include various water features, and the rooftop jacuzzi was a lovely bonus, especially in the sun. Both had warm water temperatures, and the views from the jacuzzi are gorgeous. Bonus for anyone visiting anytime soon, the spa is currently undergoing a full renovation which should offer guests an even more enjoyable experience. As I'm a fan of constructive feedback also, a few points which could be improved. The hotel itself sits in a lovely traditional building with lots of character, but due to this could do with some freshening up on the inside. I would say it's understandable that it may be difficult to do in a hotel that's open all year round (one of the only in Wengen), especially in a car-free town at such altitude, but some areas could be updated. Don't let that put you off though, it's perfectly enjoyable as is. A second point would be the restaurant. The pasta menu was OK but we felt the al la carte dishes could be improved. I guess this could be subjective. Wengen itself is a lovely charming town in a great location with excellent access. A couple of tips, walk to the tip of the church 3 minutes away from the hotel for incredible views into the lauterbrunnen valley, and a 25 minute walk will get you to the Staubbachbankli, a peaceful spot with majestic views of the mountains either side of the valley below and the Staubbach Waterfall. But without doubt the star of this hotel is it's people. A huge thank you to Faro, Martin and all of the team at reception, Robert and the Austrian fella (so sorry forgot the name) and the girls too. You guys are just fantastic and went above and beyond to help and ensure everything was just beautiful. Your smiles are infectious and it was a pleasure meeting you all. Thank you and hopefully we get to see those Ibex together next time! 😉 Love Andreas and family.

Part of ski group we stayed at the very centrally-located Hotel Victoria-Lauberhorn in Wengen, located just steps from the train station and Mannlichen gondola offering super easy travel and access to the Jungfrau ski area. Overall the staff and amenities were excellent, the food was plentiful, varied and delicious. (The person at reception was unable to connect us with an outside operator when we needed to make a phone call back to Canada.) As expected the rooms were small. The foam bed we had was comfortable, we had just enough closet and storage space; the shower only stall would be tight for a large person. Our room had just two AC outlets - one under the TV, the other in the bathroom. As we were there for skiing, some provision could be made to hang up ski pants and jackets, and a place to dry one's mitts or gloves overnight. The ski boot locker room(s) in the basement did however have boot dryers; the rooms a bit tight. As to the skiing, this Jungfrau region offers a good mix of beginner to expert, mostly intermediate, terrain. Coverage in March was excellent though the off-piste areas while snow covered, had a layer of crust that only maybe softened up by days' end. Our only complaint was signage on the slopes themselves as it was quite minimal. You'll need a trail map in hand and be proficient at trail map interpretation to find your way around in this very expansive area.

It was lovely to return to Wengen- after visiting in 1991 (stayed @ The Regina) and in 1999 (stayed @ The Brunner). The Victoria-Lauberhorn is a charming hotel. It's been there for many years and has modernised to a tasteful degree. Staff members are all friendly: reception, dining room, spa and cleaning staff. Food very good. The Swiss don't serve table water gratis, just a fact, not a peculiarity of this hotel. Our room was of good size and had all that was required. (Perhaps a few more wall sockets/charging points, and glad we brought our own Swiss adapters!) We'd access to the balcony which was really the full length of the building (overlooking the Solarium.) Being near to the train station was no problem and was lovely to hear the occasional bells from the traditional church in front of The Palace Hotel. Ski room could be pretty full, no lockers -I suggest bicycles ought to be stored elsewhere to avoid clutter. Great access from ski room to ski hire shops and Mannlichen cable car. 100 people at a time and in Feb only had to queue once! Pool pleasantly warm and various fountains/jets made it fun and relaxing. Sauna/steam-room, warm/cold plunge pools and showers textile-free and, respecting Swiss tradition, even these reserved Scots managed to get out their comfort zone (and bathing costumes!) The Aufgass aromatherapy session at 5pm each day was an absolute treat. A most pleasant week -despite my fractured humerus at Kleine Scheidegg. If age and bones allow, we'll be back!

Excellent location near station and the cable car, clean and comfortable rooms. Staff were very friendly and helpful. Breakfast was excellent but the fish courses at evening dinner were disappointing and not hot. The one night we had a buffet dinner was very popular, perhaps this could be provided more often? One of our party needed a refrigerator to keep medication bit the rooms don't have them, the management were reluctant to provide one but our Crystal rep was fantastic and pushed for this, making himself unpopular with the hotel management but he got this sorted (shame it took this effort to get a result). Absolute highlight was Gustav, one of the waiters who played piano one evening. It would have been nice if he could play every evening and I'm sure the bar turnover would benefit!

Beautiful stay in Wengen in June 2025. We stayed for a week in mid June with our small dog. The pet fee is reasonable per night. Breakfast was great. Location was very convenient to the train station and to the gondola up to Mannlichen. Our room overlooked the valley and train station and we were not bothered by the sound of the trains. The views were lovely. The pool a welcome respite visiting during a very warm week.