Huus Gstaad

A truly great stay at HUUS Gstaad — one of the best 4-star hotels I’ve experienced. The rooms are spacious; I stayed in a suite with a beautiful chalet-style design. The lobby is very well laid out and offers stunning views over the Wispile, making it a perfect spot for sunset in summer. A few areas could be improved: while the breakfast is very complete, some products could be of higher quality, and the same applies to the main restaurant. The lobby can also be quite lively due to the DJ, which may not suit those looking for a quieter atmosphere — though it’s ideal if you enjoy a more vibrant setting. Overall, a fantastic experience and definitely a place I would return to.

Came here on a family trip with my husband and 9 year old daughter and had a great experience. Only stayed here 2 nights, but here are my overall thoughts. Transportation: The town is small and the hotel has 2 vans they use to help transport hotel guests. They will pick you up from the Saanen train station, but be sure to call in advance to plan for it. They can take you to the train station too, but again you need to tell them in advance. If you can't get a hotel van, they can call a taxi for you. Hotel Rooms: We had a one bedroom with a loft. Our daughter loved the loft. The space was limited and it wasn't comfortable with our 2 big suitcases, but we made it work. The bed was very hard and pillows very thin. I'm from Texas and am not used to no bed sheets and just a comforter. Rooms have a heater you don't control, so open the window if you need more air. Food: We ate in the restaurant and ordered from the bar menu. I have celiac disease and appreciated that they had gluten free bread and pasta. Both were really good. My daughter loved her pasta and my husband had a good burger. The cheese on the burger is specific to Switzerland and not a taste he is used too, but okay. Staff was nice and accommodating. I liked the service. The breakfast was good. Plenty of egg and meat options with pastries and cereals. Even I found a delicious gluten free corn flakes cereal I liked. Atmosphere: I loved the modern eclectic vibe. The hotel smelled clean and looked nice. Our room had no issues for me to complain about. No noise issues like the other reviewer had. We were on the 3rd floor.

It was a third time staying at Huus Gstaad though will likely be our last. Cons: -we had an room upgrade though they put us in a room closest to the lobby area. We have 2 young children, 1 of them got sick part way into our stay and on that night he was sick, we learned they have a DJ with thumping music until 3am on Sundays! We had to wait until 3am to start sleeping -for the child bed, they provided a broken slatted bed base. it was so uncomfortable for my daughter so she ended up sleeping with us. We asked them to fix this for the 2nd night though they added a wooden slot that ran perpendicular to the rest of the bed so it was another sleepless night. -overall quality of breakfast is not great -- orange soupy eggs, chewy bacon, canned mushrooms -They made a big mistake. On the Friday night we arrived, we requested ski passes for 3 days (sat, sun, mon). When my husband and daughter got to the slopes on Monday, they realized the hotel had made it for friday, sat, sunday. Since my son was sick, they decided that rather than try and fix it and the hassle involved, they came back to the hotel and lost that day of skiing. I explained to the hotel but there wasn't even an apology. Pros: -Food was better than the past year (except breakfast) -Complimentary kids ski lessons is a bonus -Swimming pool though they could spend a very small amount of money and replace the old, strewn pool floaties and kick boards

The Huus is unique luxury property with no hotel in vicinity. The hotel is near Railway Stations of Gstad and Sannen on the highway road next to valley. Linen top class clean. Bathroom with new fittings. Third person was given complimentary stay. Temperature not an issue since it was summer/monsoon time. Lobby with bar looks amazing. Buffet breakfast is something highly recommended. It's best we had in other hotels in Switzerland. Complimentary shuttle is great facility. Bus available hourly to both Gstad and Sannenand that too complimentary with guest travel pass. Swimming pool, suana, Gym etc available and world class. No sounds from other rooms. The view of valley from back of hotel is mesmerizing and you need wide angle lens camera to capture in real. Vegetarian options in food/snacks are limited. We ordered veg club sandwich which they amended from chicken club sandwich. They asked vegetable/fruits to be used but it was a disaster. Not their fault but lesson is that you go for what is available like a burger with fries and and avoid experimentation. The stay was unique experience and unforgettable.

We found this property by accident, what an amazing discovery! Amazing service, modern facility, activity for entire family, amazing food but most of all- breathtaking views from the hotel! We would come back to Gstaad just to stay at this hotel!