Holiday Inn Resort Bodrum

We’re so excited for our upcoming stay at this beautiful resort in Bodrum! From the reservation process to the warm communication so far, everything has been smooth and professional

The reservation process has been very smooth so far. Communication was clear and fast, and all our questions were answered without delay. Even before arriving, we already feel confident about our choice. Everything seems well organized, which makes us even more excited for our upcoming stay.

From the very first step of the reservation, everything felt well managed and easy to follow. The responses we received were quick and helpful, which made the whole booking process stress-free. Although our stay hasn’t started yet, we already have a very positive impression and are genuinely looking forward to experiencing the hotel.

We booked and fully paid for a family stay at Başka Resort Bodrum months in advance through Booking.com while travelling from Australia. Our booking was confirmed and non-refundable. Shortly before our trip, the hotel contacted us saying the ownership and concept had changed and demanded an additional €935 on top of our already-paid booking price. Our original confirmation clearly stated our room type and inclusions, and we did not agree to the extra charge. While we were waiting for advice from Booking.com and after advising the hotel that we still intended to stay under the original booking terms, the hotel cancelled our reservation anyway. They told us we would receive a refund, however after more than two weeks and multiple follow-ups, we still have not received it. This left a family of five travelling internationally scrambling to find replacement accommodation at short notice during peak season in Bodrum. The whole experience has been extremely stressful and disappointing. We understand hotels can change ownership or operating models, but confirmed bookings should be honoured or promptly refunded. Unfortunately, this experience has seriously damaged our trust in this property.

Wir sind zur Eröffnung hingefahren, wir waren sehr überrascht, weil es sehr super gut umgebaut worden ist. Die Zimmer waren auf dem neuesten Stand sauber der Service war super die Küche hervorragend. Wir konnten nicht genug essen, weil das Essen einfach geschmeckt hat und sich nicht so angefüllt hat wie bei den anderen Hotels, die wir bisher besucht haben. Die Aussicht war wunderschön man konnte die griechischen Insel sehen einfach nur empfehlenswert.