Unique Residence Hotel Golf and Spa

Honestly have no words for this place. Awful!!! Poor food. Extreme rude staff. Cockroaches dead under bed. Filthy. No hot water. I wouldn’t even give it 1 star!! Don’t do it!!

The worst hotel I have ever stayed in. Filthy, cold, no hot water in our room, extremely rude staff, awful food… an unforgettable place in the worst way possible. Avoid at absolutely all costs!!

The most horrendous, disgusting, awful, dirty, cockroach infested place with the rudest most unhelpful staff ever. We checked out and found clean accommodation.

Staff are amazing. Learn basic Turkish greetings if you want to be polite and friendly. Make sure you have travel insurance. My husband became ill (nothing to do with hotel) and was admitted to hospital 10 mins away. Staff offered us 24 hour support- everyone! Guest relations, reception, Rep, staff in shop. We couldn't have been surrounded by better people. Bar staff, managers, cleaning staff and entertainment team were aware of our family's situation and offered care at every opportunity. Hospital is fantastic if you have insurance and medic at the hotel is very kind and helpful. Hotel- lovely despite our disastrous holiday we would return. It is remote and costly to go into town but I was happy with all that the hotel offered. Food , drinks and ice cream all fab. The staff ...again.......wonderful people. The Massons xxxx (Scotland) (Family of 10 people ages 7 to 50. Everyone loved the hotel)

Stayed October 18-25th 2025 2 adults + 2 children (14 & 10) I genuinely left after a week feeling like I’d been miss sold this hotel and unfortunately, the negatives outweighed the positives for this resort and I felt that it had been advertised at a higher standard than was realistic. I felt like I needed to walk round with management and make a long snag list to iron out the issues. Some small but some pretty off putting. We went in October half term and due to its mountainous location, the weather was pretty grim. Cloudy almost constantly with thunderstorms and rain. Obviously not something that could be helped by the hotel however, this meant normal animation activities weren’t held either. Like football for the kids or evening entertainment on site. So you’re left with bored kids and no entertainment. (We had brought a lot of our own games but it would have been great for some indoor activities to be put on for the kids whilst the weather was bad). The biggest let down for me was meal times. You had to find your own tables and due to it being quite busy, you sometimes had to just loiter in the dining hall waiting for another family to leave. Tables were therefore not cleared or cleaned and you had to go and track down your own paper table mats and cutlery and clean the tables. The food wasn’t great either. There was a wide variety of dishes available but often these were luke warm or even cold. There was always a lot of recycled food / meals that didn’t appeal. It also felt like cost cutting was always in place. No bananas, no decent seafood. Not decent cuts of meat. My daughter is a vegetarian and survived mostly on chips, bread and a bit of salad. The walls in the dining hall were pretty grimy too. We had one visit to the Al à carte restaurant. Unfortunately this was a bit of a disaster. The red wine was from a faulty batch and had sediment in it. The pasta was cold when it was brought over and the staff were either untrained or complacent. There were some nice sports courts and and table tennis but the equipment was broken or barely fit for purpose. It can’t be that hard or expensive to just invest in some decent balls and racquets? The apartment was perfect for us in terms of space. We had a duplex, two bed apartment with our own bathrooms. Maids regularly left clean towels and bedding but this was in a bag left outside the apartment. We had one cleaning visit in the 7 days but that was adequate. My only issue with the apartments were the beds. They were so hard and the double was a small double at best. As a 6’4” male and 5’10” female, it was an uncomfortable week with poor sleep. I don’t understand why hotels don’t just make the sleeping arrangements more lush and comfortable. Such an easy win. The pools were numerous, spaced out around the complex and always clean. Very chilly though. The staff were either great or miserable. About 50:50 but all overworked. For example, the poor staff clearing the tables needed more hands helping. Honestly, just left disappointed and sad that we’d spent so much money on a holiday that was definitely not up to the advertised material. Would never go back nor recommend.