Swandor Hotels & Resorts Kemer

Dovolenou jsem si velice užila. Hotel odpovídá 5*. Každý den je co dělat(od zumby až po šipky) a není možné zažít nudu. Lidé, kteří pracují v tomhle hotelu jsou velmi ochotní a milí. Velice ráda se sem v budoucnu opět vrátím a věřím, že každý si zde najde to své!

We stayed here for 12 nights and overall had a wonderful holiday. The hotel itself feels very premium, and every member of staff we met was incredibly friendly, hard-working, and clearly cared about making sure guests had a good time – that really shone through during our stay. The food was nice and of good quality, though we did find the evening buffet became a little repetitive after a few days; a bit more variety and rotation of dishes would make a big difference. We didn’t try the speciality restaurants ourselves, but we heard great things about them from other guests. One of the biggest highlights for us was the drinks selection – it was excellent, with all the familiar British brands of alcohol available, which we really appreciated. There are a few things we think could be improved. Firstly, the pool towels could definitely be better quality – they felt quite thin and worn. We also felt housekeeping could do with a little more oversight and attention to detail to bring it up to the standard of the rest of the hotel. We did notice there were a lot of Russian guests staying during our visit, and at times we found some of them quite rude. We realise this might just be a cultural difference or different expectations, and we didn’t let it spoil our experience at all, but it is something worth mentioning. Overall, this is a good hotel with a lot going for it, and thanks to the hardworking, caring staff, we enjoyed our stay very much. With a few small tweaks, it would be absolutely perfect.

Would not return to this hotel personally, was quite crowded and loud round the pool during the day. The staff favoured the Russians over anyone else and we were often ignored when it came to ordering drinks etc. Food at the buffet was average and repetitive. Rooms were clean and spacious.

The hotel is stunning with amazing views of the mountains. The staff are really friendly and the entertainment through the stay was amazing. Definitely will be returning back

We also stayed at Swandor Kemer with friends (two families traveled together), and we can say our impressions are very similar. The vacation turned out to be truly easy and comfortable, without unnecessary stress or hassle. We were accommodated right away, everything was quick and smooth. The rooms were decent and clean, with regular housekeeping, and everything we needed was there. Overall, we had no issues with everyday comfort—everything worked as it should. The hotel grounds are very pleasant—green, well-maintained, and especially beautiful in the evening. We often walked around together, sat in different areas, talked, and it felt really cozy. The food was also at a good level. There was a wide variety, everything was fresh, and everyone could find something they liked. The kids were especially happy—there was always something for them to eat, which made the vacation much easier. We liked the entertainment, especially that you could either just watch or take part. The kids were always busy with something, while we could relax nearby. The atmosphere was very friendly, without any pressure. The sea and the beach are a separate highlight. Clean, beautiful, and the water was warm. There were enough sunbeds, and it never felt overcrowded, even during the season. The pools were clean, and there are several of them, which is convenient not everyone gathers in one place. There are areas for children, which is also a big plus. We had no trouble finding sunbeds, even if we didn’t come early in the morning. The sea was warm, with a comfortable entrance and clear water, although sometimes there were waves—that’s just nature. We would also like to separately mention Shabnam from guest relations. She is a very pleasant and attentive staff member, always smiling and quick to help if anything needed to be resolved. It’s clear she’s in the right role. Overall, both families had a great vacation. Everything went smoothly, comfortably, and without any unpleasant moments. It’s a good place where you can truly come with a group and just relax properly.