Terrace Beach Resort

This is very nice hotel for family with children. Everything is very, very clean, rooms, restaurant, even the beach. The beach is amazing, with gold sand and slow entrance to the sea and enough space for sun beds. We spent most of our time here. Everything is very close, restaurant, pool, bar and snacks, so you don't have to walk a lot. The food is very good and you always can find something you like. Except the soup, only one type and very spicy, not for kids. Everyone, waiters, cleaning ladies, receptionist are very kind and if their English isn't good (it isn't) they try to help in some other language (German, Turkish). We really did not have any unpleasant experience with them. Big NO to the animation team, they are really total disaster. They talk only in German and ONLY to German people, ignoring other guests. That was very rude. More entertainment my child got from Ebru the waitress and photographer (i forgot his name, sorry) than from animation team. For most of the activities we saw the poster, day after it happened, no one ever told us anything. They played German songs. I didn't want to hear that. I came to Turkey, I love Turkey, I want to hear "gunaydin" not "hallo". But if hotel's policy is to have only German guests, than put a sign. Otherwise you have to improve your English. This didn't ruined our vacation, because we really enjoyed the beach and we met so many nice people, and we don't care for other people rudness. But maybe it could be batter.

If you’re looking to meet some fellow brits , don’t bother ! The hotel is catered for Germans , signs , language , food etc nothing wrong with Germans at all but we enjoy meeting people on holiday but we felt very isolated, stood out like sore thumbs and was even told by a waiter we were the first Brit’s there in 10 years !! The hotel itself was ok definitely not. 5* though . The food was bland and Luke warm lots of nothing really ! Themed food nights looked amazing but unless you’re queuing up at 5pm for your evening meal you wouldn’t get a look in ! The good part was the beach and the beach bar , very short walk, beach towels are supplied at the hotel , beach bar close for drinks , sunbeds a plenty but you are covered by a roof sail , great if you like the shade but if you are a sun worshipper you need to move your bed to a gap with the sun shining through, numerous times ! Evening entertainment was rubbish ! Outside the hotel ,A short walk and there are plenty of shops and Chemists, nothing u can’t get really . There are a few pubs/restaurants on the main road and a bus stop where you can goto Side town and marina for a few euros ,worth it ! we’ve been to many different areas of Turkey but unfortunately this part of Side wasn’t for us :(

I have travelled all over Turkey for the past 20 years and love the country and the people but I have never stayed anywhere quite like this. I did not even feel as if I was even in Turkey enjoying the Turkish culture or hospitality, it was as if I had gone to Germany which in its self isn’t a bad country but if I had wanted to go there I would have booked there. EVERYTHING was aimed at German speaking travellers – signs, entertainment etc, I would say 98% of the staff could only speak German and it was there 1st interaction with you, I would have at least expected staff to speak to guests in Turkish in the 1st instance as it was supposed to be a multinational hotel. A 5* hotel this is not, at best & being generous I would give it a 3*. Towels in the rooms not being changed on a regular basis and dirty towels being folded and hung back up. Numerous amount of time I had to go to change them myself off of the maids trollies. The food in the hotel had no flavour and was mainly over cooked so we ate out most of the time, on the rare occasion we ate in the restaurant we had to wait long times for a table and when we did get one we had to obtain our own cutlery & waiters very disinterested in taking any drinks requests. Definitely not what I would expect from a 5* hotel. The restaurants in the area are all over priced and we had paid more than we do for a eating out in London, I wouldn’t have minded so much if the food was fantastic but there was only a couple of places we hadn’t sent food back as it was either off or didn’t taste of anything. I would recommend other regions of Turkey to visit - Marmaris, Izmir, Cappadocia, Istanbul, Fethiye & Oludeniz to name but a few. I will never be returning to Hotel Terrace Beach Resort in Antalya-Side, even if it was free.