Terrace Beach Resort

This is very nice hotel for family with children. Everything is very, very clean, rooms, restaurant, even the beach. The beach is amazing, with gold sand and slow entrance to the sea and enough space for sun beds. We spent most of our time here. Everything is very close, restaurant, pool, bar and snacks, so you don't have to walk a lot. The food is very good and you always can find something you like. Except the soup, only one type and very spicy, not for kids. Everyone, waiters, cleaning ladies, receptionist are very kind and if their English isn't good (it isn't) they try to help in some other language (German, Turkish). We really did not have any unpleasant experience with them. Big NO to the animation team, they are really total disaster. They talk only in German and ONLY to German people, ignoring other guests. That was very rude. More entertainment my child got from Ebru the waitress and photographer (i forgot his name, sorry) than from animation team. For most of the activities we saw the poster, day after it happened, no one ever told us anything. They played German songs. I didn't want to hear that. I came to Turkey, I love Turkey, I want to hear "gunaydin" not "hallo". But if hotel's policy is to have only German guests, than put a sign. Otherwise you have to improve your English. This didn't ruined our vacation, because we really enjoyed the beach and we met so many nice people, and we don't care for other people rudness. But maybe it could be batter.

If you’re looking to meet some fellow brits , don’t bother ! The hotel is catered for Germans , signs , language , food etc nothing wrong with Germans at all but we enjoy meeting people on holiday but we felt very isolated, stood out like sore thumbs and was even told by a waiter we were the first Brit’s there in 10 years !! The hotel itself was ok definitely not. 5* though . The food was bland and Luke warm lots of nothing really ! Themed food nights looked amazing but unless you’re queuing up at 5pm for your evening meal you wouldn’t get a look in ! The good part was the beach and the beach bar , very short walk, beach towels are supplied at the hotel , beach bar close for drinks , sunbeds a plenty but you are covered by a roof sail , great if you like the shade but if you are a sun worshipper you need to move your bed to a gap with the sun shining through, numerous times ! Evening entertainment was rubbish ! Outside the hotel ,A short walk and there are plenty of shops and Chemists, nothing u can’t get really . There are a few pubs/restaurants on the main road and a bus stop where you can goto Side town and marina for a few euros ,worth it ! we’ve been to many different areas of Turkey but unfortunately this part of Side wasn’t for us :(

I have travelled all over Turkey for the past 20 years and love the country and the people but I have never stayed anywhere quite like this. I did not even feel as if I was even in Turkey enjoying the Turkish culture or hospitality, it was as if I had gone to Germany which in its self isn’t a bad country but if I had wanted to go there I would have booked there. EVERYTHING was aimed at German speaking travellers – signs, entertainment etc, I would say 98% of the staff could only speak German and it was there 1st interaction with you, I would have at least expected staff to speak to guests in Turkish in the 1st instance as it was supposed to be a multinational hotel. A 5* hotel this is not, at best & being generous I would give it a 3*. Towels in the rooms not being changed on a regular basis and dirty towels being folded and hung back up. Numerous amount of time I had to go to change them myself off of the maids trollies. The food in the hotel had no flavour and was mainly over cooked so we ate out most of the time, on the rare occasion we ate in the restaurant we had to wait long times for a table and when we did get one we had to obtain our own cutlery & waiters very disinterested in taking any drinks requests. Definitely not what I would expect from a 5* hotel. The restaurants in the area are all over priced and we had paid more than we do for a eating out in London, I wouldn’t have minded so much if the food was fantastic but there was only a couple of places we hadn’t sent food back as it was either off or didn’t taste of anything. I would recommend other regions of Turkey to visit - Marmaris, Izmir, Cappadocia, Istanbul, Fethiye & Oludeniz to name but a few. I will never be returning to Hotel Terrace Beach Resort in Antalya-Side, even if it was free.

I stayed at the terrace beach hotel, all inclusive for 14nights.. 9 of us for week 1 then 6 of us for week 2! If your an English visitor looking at staying here i would STRONGLY urge you to reconsider! The staff do not speak English and those that do, speak the bare bare minimum. German is there go too language as the hotel caters for what it seems to be mainly German tourists. The staff can come across so rude when trying to communicate with them as they don’t understand you and you dont understand them. The other tourists here are extremely rude they seem to think they have some kind of superiority, the way they look at you when your walking around the hotel, or trying to get up in a lift. ( i was waiting for the lift with my son in the buggy and some people came and basically stood infront of me to get in the lift as if i was invisible) they lack any consideration or manners and when you pull them up on it they act as if they don’t understand, and this seems to be 95% of the people staying here. Nobody trys to mingle or even smile at you unless your German too. All the childrens entertainment is in German they speak to the audience in German first and then they reiterate it in English but its mainly aimed at them, my nearly 3 year old loves all the dancing and entertainment you would normally get but as he didn’t have a clue (besides baby shark) found it all extremely boring and would rather go play in the park ( which also isn’t lit in the evening so be prepared to play in darkness). As for this you don’t get that welcoming Turkish vibe, they dont make you feel very welcomed or inclusive when your around the hotel. ( i have been going to Turkey all my life and haven’t had an experience quite like it! this is my first time to this part and will probably be my last!) Its the same outside the hotel too. The restaurant staff aren’t very attentive, there is no order in there at all, nobody greets you to enter or seats you, its a free for all and if you find a seat dont expect it to be laid and ready, i lost count the amount of times i asked for a table of 6/9 to be shrugged off or told to come back later, if i did find a table i had to get my own cutlery or napkins and baby seat even though there are many staff members walking around that can see what it is your trying to do. As it claims to be a 5 star hotel you would expect better food, they have themed nights and it all looks amazing but doesn’t taste particularly of anything, even the authentic turkish dishes they provide are nothing like they should be. The drinks aren’t great either, there selection is minimal ( and always tends to taste flat, and the fruit juice tastes far to sweet and artificial) it doesn’t include cocktails or spirits other than the local watered down rubbish! The rooms are very small (standard room) and as we had two beds put together one mattress was ok the other was like sleeping on a rock it was so uncomfortable. I noticed the cleaners came daily but weren’t actually changing the towels daily when they were left in a pile to be changed, the dirty ones were being refolded and put back out! The gentleman on the beach ( i think hes in charge of sorting out the beds) is so rude! We had pulled our beds out from under the sails to be in the sun and he kept pestering us to move them back as it wasn’t allowed for some reason (in what little English he had) there were over 20 other people who had done the same but he kept on ignoring them and telling us to move back, he eventually left us alone as we continuously ignored him. I also came down to put some towels down one morning, there was a t-shirt on a bed and the bed next to it was empty so i placed my towel there, he came over and told me i needed to move my towel as it was reserved for two, when the bed i had placed my towel on had nothing on it. I explained everyone who wanted a bed had placed a towel on it or an item to claim it you cant place a t-shirt on a bed and reserve the ones next to it also it doesn’t work like that, after some back and forth he said im not getting involved on his translating app and walked off. I personally think if u tip the right staff you get what it is you want.. towels on the sunbeds, better drink service. When going out in the evening locally to the hotel and walking passed shops/restaurants the assumption is that your German so your being called at and ushered into places not understanding a word that’s being spoken, and they don’t even try to speak English. We kept to ourselves for the holiday only meeting two other English familys who were of the same opinions as us about their stay here. I would have liked to have had a much better experience visiting a country i love so much, but unfortunately that was not the case and for that i can’t recommend this hotel.

This is not a 5 star resort as it boasts. It is a 3 star at best. Never been to any such all-inclusive resort previously where you still have to pay €2 for a glass of fresh orange juice in the morning, or indeed pay just to use an iron! You would also expect branded alcohol to be included and not the watered down options they give you. However if you tip the right waiter, they are then happy to offer something a bit better.For every friendly member of staff, there were 2 that were not. The themed food nights were fine, but the food in the main for breakfast & dinner was monotonous and the same. This I feel was due to the hotel catering solely for Germans, which make up for 95% of the hotel guests post covid which On the Beach when asked before we left would not confirm or deny. The majority of these guests of which themselves are extremely rude & ignorant. You will also have to set your alarm for 5.30 in the morning if you want 2 to 4 beds by the pool, so be warned! A plus was the resort is right on a nice stretch of beach, with plenty of water sports. However there are a far better resorts for around the same cost, so would never go back!