TUI BLUE Maviss

Well what a shame and waste of a much needed family vacation, so so disappointed on so many levels. We took my son daughter and there young family to this resort after reading the reviews and hotel info, which is all so not true, I’m not going to elaborate on the children’s facilities because we are taking legal action in regards to safe guarding and safety of the advertising material on this hotel which has now been removed since our complaint, 95% of the staff are miserable not all but a vast majority the rooms are poor quality lots of defaults to the building clearly rushed to open should of been delayed to get finished, the room after being moved was dirty finding the previous guest underwear left in the room broken glass and sticky drinks on the floor, ripped bedding which I have photos to remind me of the experience, this hotel is no more than a 3* maximum Tui run Turkish owned very conflicted when you think your going to a Tui hotel sold as a Tui hotel when in fact your staying in a local hotel run by local people all facilities are hotel run including kids clubs with Tui name BUT not Tui staff running the facilities do your research if your thinking of staying here the over looked hotel by other hotels makes you feel like your in a very crowded housing estate the waterfall to the hotel entrance is green dirty water with a land fill directly outside which is a tip what a experience.

Fantastic holiday for the price,not 5* ,dressing gown in room needed,but that’s only small issue ,lovely staff .so many names ,ibrahim,waiter in upstairs bar ,roller skating man works so hard ,a treasure ,entertainment manager an asset,hot food VERY COLD,but still had fun time ,spotlessly clean

There are a million and one things wrong with the fabric of this hotel. You’d forgive them all if the management and staff seemed like they cared about their guests. Sadly, with a few brilliant exceptions, it felt like they can’t wait for the holiday season to end. “Go Big or Go Home” is how TUI advertise this hotel. I’d just stay home.

We had a really nice family vacation at TUI BLUE Maviss. There were many things we appreciated, along with a few areas that could use some improvement. What we liked: One of the best things about this hotel is its staff. Everyone was friendly, kind, and helpful, and our requests were always handled quickly. I'd especially like to thank Mine at reception, who went above and beyond. Another highlight was the fitness program. There were 4/5 group classes every day, including different types of yoga and aqua aerobics. Special thanks to Svetlana, who is a wonderful instructor — attentive, positive, and encouraging. I really appreciated having the chance to balance all the eating and lounging around with some proper exercise. A little less guilt about all those desserts! Speaking of food, I enjoyed the European-style cuisine and the excellent variety of dishes. The dessert selection was especially impressive, and resisting all those cakes and pastries was definitely a challenge. The café was another favorite, with a great selection of desserts, ice cream, and chocolates. I also really appreciated the 24/7 Grab & Go station. It was very convenient when we arrived late at night, had to leave early in the morning before breakfast, and even when our daughter woke up hungry at 4 a.m. because of jet lag! We also really enjoyed the activities for children. My 4 y.o. daughter loved going to the kids' disco and riding the motorcycles. The kids' club staff were lovely, warm, and welcoming. The evening shows were another highlight. The performances were impressive, and the entertainment program was well organized and varied. What could be improved: We stayed with my parents and booked two rooms — a standard room and a family swim-up duplex room. Despite the hotel being brand new, we all experienced issues with the showers in all rooms (3 showers overall) that seemed to require some repairs or adjustments. There were also some problems during heavy rain. Water was leaking into parts of the hotel, including the lobby, which was surprising for such a new property. My biggest disappointment, however, was with the shops inside the hotel. Many products had no visible price tags, and the way prices were communicated made us question whether they were fixed or simply made up depending on the customer. I understand that hotel shops charge more than regular stores. But $13 for a pack of tampons? Feminine hygiene products are NECESSITIES, not luxury items, and charging such inflated prices for them feels particularly disrespectful. My advice to future guests would be to skip the hotel shops and take a five-minute walk to the nearby bazaar, where you'll find a pharmacy and other stores. Overall, we really enjoyed our vacation. The staff, fitness classes, food, children's activities, and evening entertainment made our stay memorable.

We stayed here for 3 weeks in October 2026. There are lots of different reviews so I will try and offer a balanced view. The hotel is new and on the surface looks new. The finish is not great and there is a lot of snagging that needs doing in both the public areas and the rooms. Mainly finishing grouting, silicone, painting, damp patches, badly fitted doors etc. I'm sure this will be rectified over winter or TUI should take the contractors / owners to court. That said, the staff are brilliant, the food in the main restaurant is very good and varied ( it is not a British pub menu) but you can cobble together a roast most days. There is a microwave is the kids section to hear it up as it can be warm not hot. The bars are interesting they lack any type of bar feel in my opinion. The sports bar is a no go zone unless you like house music seriously loud. The beach and pool bars are great during the day. Entertainment is mixed we gave it a miss. The gym is good. Entertainment to team are active and engage people. There are about 3 senior managers who walk about on their mobiles or seem to eat in the restaurant, they don't interact with guests which seems strange, especially when we had 2 days of rain and the hotel roof and other parts couldn't cope with it, there was water coming through ceilings. Overall I hope it improves and it can carry the TUI Blue brand. We wouldn't go back unless there were improvements.