AluaSoul Sunny Beach

Perfektní , pan Bobbymoore nejlepší pan recepční. The best receptionist Mr. Bobbymoore . Lost key card. Problém se ztracenou kartou hned vyřešil . Lokace super Jídlo super Vrátíme se !!!

Krásný hotel, skvělé jídlo a velmi milý personál. Byli jsme spokojení a určitě se rádi vrátíme zpět. Jen jsme měli pokoj do ulice a to nedoporučuji lidem co chtějí mít na spánek klid. Bujaré radováni do 1-3h ranní. Příště pokoj u bazénu.

Positive points:We had a wonderful experience! The location is outstanding, with the hotel situated right on the beach. There are two large outdoor pools, and the indoor facilities—including the sauna, jacuzzi, and gym—added great value to our stay. We chose a one-bedroom suite with a double bed, private bathroom, living room, kitchenette, sofa bed, guest toilet, and two balconies, all with stunning sea views. Our favorite part was the My Favorite Club, which exceeded all our expectations. It included early check-in, late check-out, an exclusive area with sunbeds and cabanas, a separate dining area, a minibar stocked with drinks, a complimentary bottle of wine upon arrival, daily coffee and tea refills, and, since it was my birthday during our stay, the hotel surprised me with a complimentary bottle of champagne. Housekeeping was excellent, with daily cleaning and fresh towels every day. The food was varied, always fresh, and delicious. The desserts were not particularly impressive, but there was an abundance of fresh fruit. Every other evening there was a themed dinner featuring Balkan, Italian, or Asian cuisine. The stay also included one reservation at each of the à la carte restaurants: Jojo (Asian fusion) and Mare Nubium (please note that it is only open on Fridays and Saturdays). Every evening there was a different live show in the nightclub. The spa and massage services were outstanding, and guests received a 20% discount during the first two days of their stay. The staff at the reception, housekeeping, restaurants, bars, and spa were all extremely friendly, professional, and always willing to help. The resort itself was quite busy but beautiful, with plenty of tourist attractions to explore. Our experience with Direct Booking was also excellent—everything was handled quickly and efficiently. A truly professional team! Negative points:The main drawback was the lack of a private beach. On the public beach in front of the hotel, we had to pay €21 for three sunbeds and one umbrella, otherwise the only option was to use the free beach area. Another downside was that the rule prohibiting guests from reserving pool sunbeds with towels was not enforced, and unfortunately almost everyone ignored it.

My first visit to Sunny Beach and I chose the right hotel to stay in! The staff were very friendly and the hotel was spotless. Food was beautiful and a very decent selection. There was plenty of activities to join in with should you wish to, or plenty of places to chill and relax if that was your preference. Loads of local bars and restaurants surrounding the hotel gave you plenty of other options should you wish.

Absolutely wonderful hotel, when they say beachfront it doesn't get much closer!! Close enough to the main strip to go get involved within a 5min walk but far enough away that you still get a good night's sleep. Choice of two pools, the entertainment is on one (the thing with the floating mat you have to run across was such fun! Plus water aerobics and water polo) and then you have the pool at the other side where you're just left alone. Totally your choice. Well worth paying the upgrade for My Favourite Club to get the poolside cabanas, they are well comfy... plus free late checkout and your own dedicated lounge with fully stocked drinks and sandwiches all day. We will definitely come back, Sunny Beach was a revelation and Aluasoul was the very best base to start from...