Aphrodite

Zůstal jsem s manželem v září několik dní, bylo to součástí naší cesty do Bulharska. Personál a zejména hotelnictví byli velmi nápomocní. Absolutně jsem si užil svůj čas ve Zlaté písky a rozhodně se vrátím, možná i tentokrát.

I would give 0 stars if I could. Rude receptionist told us at the very beginning of our stay that she can't advise us what are the tv channels we can watch ,because "madam,I am not here to watch the TV!"The rest of the interaction with the employees during our stay was similar if not worse. Very unexpected considering the advertising they have. It would have been somehow bearable if the rest was ok, BUT IT WAS WORSE. Low hygiene and low quality food and beverages including alkohol,which the staff hides!!! , pool that is either closed for clients or not cleaned!!! This place is a joke,my advice is - find yourself a proper hotel that knows a thing or two about customer service and qulity.

Old rooms,almost the same food every day, dirty pool and also the sunbeds with mattresses, and so many other things.. My room wasn't clean, the easy-chair is full with spots, the drapes is damaged. I never come back hier!!