Best Western PLUS Premium Inn & Casino

Great location. The reception staff where very helpful,lovely large room with kettle and small fridge/mini-bar. We went half board and breakfast and dinner had plenty of choice. Very clean hotel and the staff work hard to make your stay as comfortable as possible. The hotel is about five min from Flower street where all the main shops and bars are situated,plenty of shops in the area of the hotel. Large supermarket is about a 10 min walk from the hotel. Five min or so from the bus station.

We loved our stay at this hotel, the staff was very friendly and helpful.The food was delicious and the cocktails were so nice.The rooms were really clean and the atmosphere was awesome.

Let’s start with good. The room is nice and big we had a suite, the service is horrible, the reception assistants are un polite not want to help it’s seems that they pay to us to be there.

Stayed from 17/08/2026. Lovely holiday. Rooms always clean , friendly staff, decent food, enjoyed the week.

It’s difficult to judge as it is my first visit to Bulgaria. I have a mixed impression and it may concern to a country itself not to a hotel as I have no other hotels to compare with. The hotel is new and modern, my room was spacious. But the service was average, food is not tasty for me (maybe I’m too demanding), most of stuff talked to guests as if we owe them something and they do us a favor helping us… I lacked entertainment for kids…they could make some kid’s zones at least.