Secrets Playa Esmeralda Resort & SPA

We visited Dreams & Secrets @ Miches it’s a lovely newish hotel the rooms are beautiful - we stayed in a preferred swim up pool room, stunning large room, beds super comfy, the bathroom could do with a wee bit more privatisation - the glass doors on the toilet leave nothing to the imagination! It’s clear that they have tried individual locks that didn’t work - as they’ve left the holes! (Not quite 5 star!) and went with door lock The public areas were very clean well spread out the resort isn’t soo big easily walked around The beach is lovely, beautiful To walk along, not a lot of sun loungers or shade for us, the water is VERY choppy and very breezy which is delightful in the heat. On the downside - the pools are freezing I have yet to make it in one - the swim up pool bar I’m sure was good it was busy but not for us! Service around the pool could be better - it was 1 person serving the whole pool & making the drinks so it wasn’t quick! The Bali beds & prefered loungers were very comfortable. There wasn’t a lot of public bathrooms especially at the beach / pools could definitely do with more The food! Well let’s say you don’t put on weight here. The food was terrible, lacking any kind of flavour 8/10 we had to send back as it was cold. Really for a new resort it should be better. The pool snacks were probably the best restaurants could learn there! Also the menu is very limited there is only so many burgers & hot dogs you want to eat in a week! This is the only resort where the excellent buffet was by far the best & tastiest food cooked for you. - usually I’d avoid buffets but this one was fab. The entertainment was ok, because the outside area is open if there is any rain your congregated in the piano bar or sports bar. Piano bar was good singers/ sax every night a bit samey The sports bar was a good night venue, a bit dive bar! Not as clean as could be never saw anyone clean a table All in all this was a lovely resort but could definitely do better!

Portifino was a great experience Evennezer, Keila, Francisco were professional and wonderful to work with. They are incredibly fun and kind and made our entire experience phenomenal.

Entire week was incredible from the stunning beach views to the amazing pools, hospitality of our butler, Tomas.

This is a beautiful resort with exceptional service and cleanliness. Our butler, Juan Carlos was attentive to everything we needed and made our vacation special. The beach and pools are clean and beautiful.

We had a lovely 11 day vacation. The drive from the Punta Canta Airport to the resort was 1.5 hours. It was a beautiful drive and interesting. Check in went very smoothly. The staff were friendly and efficient. We were driven on a cart to our room and shown how everything in the room worked. It was a beautiful room with a wonderful view. The room was well cleaned by our made and I should have written her name down. The fridge was stocked very well every day. We left a note and our wishes were granted. We did make the mistake of turning on the light switch that was the do not disturb switch near the front door so our room was not cleaned that day. Be careful not to turn it on by accident. The Entertainment team was excellent. They really cared about the guests and tried to ensure that everyone was enjoying themselves and took the time to get to know you. We sat around the Sugar Reef Pool. A special shout out to Mr Brown. He took good care of us. He is a very nice young man and did his vey best to ensure my husband and I enjoyed ourselves. We gained a new friend! Candy also stood out as being great and the D.J. around the pool. I am sorry I didn’t catch his name. I don’t like to be in a gym when I am on vacation but do appreciate outdoor workouts. The bike workout in the pool was great. They did have yoga every day but I would have loved a outdoor strength and conditioning workout. I think some weeks it is available. In the evening we enjoyed the entertainment at the square and the beach party. The entertainment team was always there to ensure those that wanted to were up dancing and having fun. The staff and drinks around the Sugar Reef Bar were really good! The staff that stood out were Mildred and Daniel. They were both super friendly, hard working and made fabulous drinks. The Piano Bar also was very nice with great Bartenders. Some people complained that there were not enough seats but we enjoyed taking our drinks and sitting in the square where there was usually entertainment. We enjoyed the food. We are not big breakfast people but did enjoy going to Cocos and getting coffee and a treat in the morning. There was lots of variety. For lunch we either ate at The Seaside Grill or the Barefoot Grill. The Seaside Grill was nice for a sit down meal in the open restaurant. The service was really good and we enjoyed the food. You could order freshly made pizza at the barefoot grill which was delicious. The man who worked there that would bring your food directly to your pool lounger was hard working and on the ball. We also enjoyed the wings. Several days they set up a buffet and Bbq by the pool and that was also enjoyable. We tried most of the restaurants for dinner and enjoyed them. Walks on the beach were stunning. I would walk to the left and down past Club Med. The water in that direction was calm and beautiful to swim in. It was wavy in front of the resort and on several days people were enjoying the waves. The staff was hard working and did their best to ensure a lovely vacation.