Calaserena Village

Hezký hotel vhodný pro rodiny ale ….. Letěla jsem za dobrým jídlem ale dočkala jsem se studeného blafu , každý den to samé a studené snídaně ale i večere a to až ve 19:30,nádobí bylo často špinavé museli jsme si vybírat ,zábava od 21:45 taky dost pozdě Pokoj nebyl moc čistý nebylo vůbec vytřeno a na zrcadle zubní pasta od předchozích hostů ucpaný odpad a nelibá vůně no….🫤 Žádné možnosti promenády nebo obchůdku a pokud nejste Ital tak jste prakticky neviditelní Za mě tak 7/10

Byli jsme s rodinou loni. Kdyby stál pobyt polovinu, cena by byla odpovídající. Moře krásné, pláž taky, prostředí pěkné, rozlehlý park, což není vždy výhodou - k jídlu nebo na pláž daleko. Pro děti super vybaveno - hřiště, zvířata, čisté bazény, dětský klubík s českou animátorkou - super. Ale ven z areálu se v podstatě nedalo jít nikam, suchá krajina..nic. No a nejhorší bylo ubytování - nevím, jak se podařilo vytvořit tyto fotky, protože pokojíky byly opravdu malinké a nevybavené, koupelna to samé, žádné poličky, člověk si neměl kam dát věci. Jídlo bylo dobré, rozmanité, ale obrovská hala, hluk.. No a all-inclusive..prostě pití, co bylo in, bylo hrozné..kromě vody.., ale byl tam bar, kde si mohl člověk koupit jiné.. Ostatní turisté byli ve velké většině Italové. Málokdo z personálu byl ochoten mluvit jinak..

Serenino Club is absolutely kid's dream. All team members are great especially Serena and Eduardo. Our 7 year old son is non Italian speaking but wanted to go there every day. He said that all Serenino Club "teachers" speak English so felt very confident and well looked after. We will be coming back next year! Big thank you to all of Eleonora V's team! BTW kid's menu is great both in terms of variety and quality.

Lovely resort – the atmosphere is very scenic, and it feels like you are staying in the middle of nature. There is a wonderful beach within walking distance of the rooms. The resort is also very suitable for children. The whole area is very clean. The staff is very helpful and kind. They all speak English, which is not that common in Italy, so thumbs up. My special thanks go to Elena, who took care of us throughout our whole stay. What’s more, she is fluent in Czech, so we immediately felt at home. She was also extremely helpful with food and wine recommendations. Overall, our stay was magnificent. The hotel also offers horse riding, and my 4-year-old son was absolutely over the moon. We had to ride a horse every day! My special thanks also go to the staff who take care of the horses and organize the rides. They were always so warm and welcoming, and we felt very close to them. We were genuinely sad to leave. The horses are amazing, especially Nutella, Fragolina, and the little pony Zeus. :) Beach and sea As I said, the beach is wonderful, and the sea was beautifully warm and crystal clear. The only downside is that reserving sunbeds is quite expensive. I paid €420 for second-row sunbeds for 14 days. On the other hand, your sunbeds are guaranteed for your entire stay. Rooms The rooms are located away from the entertainment area, which is great because you can get a good night’s sleep. However, I found them a little outdated for a 4-star hotel, and they are quite small. The walls also feel like paper, so you can easily hear guests from the rooms above. That said, we didn’t come here because of the rooms. Housekeeping was efficient and the rooms were always clean. Food Magnificent. There is a wide selection of local cuisine, and we honestly couldn’t find much to complain about, except for one thing – the pancakes were really terrible. They definitely need some improvement. The restaurant staff were also very kind, especially Elena, as I mentioned before. Surroundings Apart from the resort itself, there isn’t much to do nearby. If you want to explore the area, you will definitely need a car. We rented one from a company in Cagliari because the hotel’s rental service was quite expensive, and everything went smoothly. There is also a small shop in the resort that offers almost everything you might need. The resort has several nice playgrounds for children, including a water playground. However, some of the equipment needs maintenance – for example, the water guns weren’t working, and neither was the seal. Activity point They offer many activities, although we only used the pony rides, as I mentioned earlier. Thanks to Fabianna for always being helpful. We also tried to book some tours through the activity point, and unfortunately, this was the most disappointing part of our stay. We wanted to go on a boat trip, but the staff couldn’t arrange it during our entire 14-day stay. When we finally managed to book it and confirmed that we would definitely go, I was told just two hours later that the agency had sold out the boat and removed the hotel guests from the booking. I found that unbelievable, even for Italy. It certainly wasn’t a 4-star experience. My son was really looking forward to the trip, so when I asked, “What am I supposed to tell him now?”, the answer was quite surprising: “Tell him it was cancelled because of the weather.” I’d rather not. Lying isn’t something I want to teach my son. Pools The pools are great, especially the one with the diving platform. I really appreciated that jumping into the water is allowed, which is quite rare these days and makes it much more fun for both children and adults. The only thing that should be improved is the pool ladder. It is too short and getting out of the pool is quite difficult, especially for shorter people or children. Summary I really enjoyed our stay and would definitely come back.

Friendly staff, excellent food, especially appetizers and desserts, decent mixed drinks. Beautiful clean beach. You have the same umbrella and sunbeds during the whole stay.