AF Valle Orotava

Hotel location excellent and a few minutes walk into the old town. Very clean. Staff friendly and helpful. Big let down was breakfast. Luke warm food and the juices in the machine all tasted the same and full of sugar. I would say this would be a 5star review if food was hot and fresher. That said we had a good stay and the rooms were well equipped with very comfortable beds. If you want to hire pool towels you will need cash which is refundable at the end of your stay

Atmopshere dull. The location Puerto De La Cruz is lovely. The room Far too hot and the room I got wasn't the one I expected. Food - evening meals very good. one of the Pools good. the bedding wasn't changed in two weeks, as far as i was concerened. The Water from the shower wsa coming into the main bathroom. dangerous. Very Noisey - Pool rooms. Nine Hours waiting to Get the room safe opened terrible. Luckly i manged to open it myself long before that. Clean Hotel not at all. Won't ever come back to this hotel.

Yesterday I arrived and got the wrong room. Apparently it's not guaranteed. People in the next room loud. And still in the restaurant as I'm trying to eat 'would I like a drink ' they need to start listening to me.

Amazing place to be and enjoy life

We had a very pleasant stay. This is a well run hotel with very competent staff. Rooms cleaned daily and the breakfast was good buffet style, Although there was complementary tea/coffee surprisingly there was no bottled water on arrival, only that which was available through the minibar. Providing bottled water I think this gesture would add to the experience not detract from it as is the situation presently. Saying that we would return.