Radisson Resort & Residences Tenerife

What is the issue with labeling the food ? Surely everyone wants to know what they are eating ? This hotel has so many positives the reception staff ,bar staff and the waiting staff in the restaurant are exceptional . I have never seen such an attentive lifeguard and pool man . Slight concern that the toilets are not serviced with paper towels etc on a daily basis such a simple issue to fix . There is strong drain smell at times by the bar again surely easy to rectify If this was all resolved we would return and recommend .

Yes it’s lovely and clean and pretty and friendly etc.. which does give this review done serious stars. But I would not yet consider it a 5 start holiday experience. Unfortunately the website is misleading guests by stating that they have a wellness spa, but they don’t - not until at least October anyway we were told. My main concern: JUST LABEL THE FOOD! Guests have been highlighting this shortcoming on here since April, and we visited in August and STILL no food labels in the self-serve restaurant. This is unacceptable. And yes more tongs and ladles are required - I would rather not be using tongues and ladles shared between creamy sauces and tomato sauces or between fish and meat and vegetable dishes. I feel the gluten free options could be improved too. More choice please! On one occasion we found a mouldy gluten free croissant. This is so close to being a 5 star hotel. They just need to improve on some basics. I would return, but I would be bitterly disappointed if these issues were not addressed.

I want to start this review by saying that we really did have a wonderful stay and this is truly a lovely hotel. Echoing what others have said, it feels like a four star hotel (very clean, great amenities, but missing the five star service, e.g. bringing luggage to the room, poolside service, generally going the extra mile). The staff overall were very friendly though and clearly working their socks off. One of the reasons we booked to stay at this hotel, was that it had advertised on the website specifically as being vegetarian and vegan friendly. I am vegan and my husband is vegetarian. Whilst we by no means went hungry, I'm not sure you could class this hotel as vegan or veggie friendly, as none of the food was labelled, there were rarely any vegan or vegetarian main options, and very little plant based protein. I did really enjoy the food I ate, but it was mostly just side salads and vegetables and as we were staying for 12 nights, I did buy some plant based protein from the local supermarket to top up my meals! Breakfast was generally a lot more plant based friendly, with selections of fruits, seeds, nuts and plant based milks, as well as breads and cooked veg. Just clearer labelling and one vegan main option at dinner would have made a huge difference to my experience. Particularly as often the side vegetables would have fish or meat in them (a chickpea meal that unfortunately had ham in, could easily have just put the ham in a separate dish on the side, or the asparagus that had prawns on the top). Another strange side note, was that for the first few days of our stay, there was a whole film crew, using the hotel as a set. No explanation from the hotel or information. We felt particularly uncomfortable when the film crew were using the pool area (a substantial portion of which was unavailable to guests) to film. At one stage, we were swimming and suddenly actors jumped into the pool and they seemed to be filming with us right there. It could also be noisy at points, with large equipment and lighting going up. We noticed one poor couple having wires thrown over their sun loungers whilst they were using them, and they awkwardly left the area. Not what you want when you're in your swimming costumes and feeling exposed! A final point of criticism is that the fire alarm in our room had a constant flashing green line that was very noticeable at night (being almost above the bed). Points that we loved: - aside from the film set days, the pool was lovely, so clean and tranquil, a very relaxing area. - the balcony area at breakfast time was my favourite spot, a beautiful view to start the day. - our room was modern, spacious and well maintained by housekeeping. - the area was lovely, we loved strolling around the local park and walking into the town (although be warned it's a steep walk back!). Well done if you've read this far! Thanks to the team at Raddison for an overall very nice stay and relaxing holiday.

We went with our 2 adult children and stayed for 11 nights in this lovely hotel in 2 x Junior Suites. Can't fault anything really, other than sometimes the food isn't labelled so my wife and daughter had to be careful (being gluten intolerant) but were shown around the available food every evening by the restaurant manager. The pool was lovely with always a bed available, and the whole site was spotlessly clean. One minor criticism was the staff at the bar as sometimes very slow service - I don't know what would happen if it was a busy customer night! Also the last 3 days featured a film crew using the outside area which restricted ours and other guests around certain areas as I believe a spanish soap episode was being shot at the hotel - no big deal but it would have been nice to have informed the guests - if not for this we would have given a 5 star review. Shout out to all the staff and particularly Leandro who was really helpful at dinner! We would not hesitate to return to this lovely part of Tenerife and stay in this hotel again.

Very nice hotel with great service located far from noise and heat, but close enough to walk all you want to see around. Very green. Nice pool and gym. And with delicious food for breakfast and dinner!