TUI BLUE Atlantic Hills

Just spent a lovely 10 days at the Atlantic Hills. Hotel is superb, spotlessly clean always smells so fresh wherever you are in the hotel. Staff are amazing cannot do enough for you, always smiling and so friendly. I’d like to name names of those who stood out but that’s unfair for the others whose names I didn’t get. Food was lovely always plenty of choice, lots of variety you’d have to be pretty fussy not to find something you liked. Rooms were spacious, we had a junior suite with a sea view balcony, only gripe was there wasn’t much storage, a hanging rail and one drawer and we like to put our clothes away not piled up. The walk down to town is steep but several choices of route and less than €5 in a taxi if you don’t fancy a hike back up. The down side was the weather! Because of the location of Puerto de la Cruz being at the foothills of Mount Teide it is very often shrouded in cloud, warm but we like to see the sun. In 10 days we had 2 days and 2 half days of sun and nowhere in the reviews did it ever mention this which is very surprising we’re not sun worshippers but it’s nice to wake up to sunshine and blue skies every day rather than grey cloud.

We arrived on 1/6/26 for 7 days. We upgraded to a club double room, which cost £234 extra for 2 of us. This was well worth it. 9 rooms share one very quiet and comfortable pool area, close enough to the pool bar if you want to get a drink or snack. The rooms with queen size beds were comfortable and clean. The grounds of the hotel are stunning, and lots of different places to sit or lie in the sun or shade. The weather can be cloudy with some sun, but we knew this before we visited. We spent our mornings walking around Puerto and there is lots to see, and lots of lovely bars and restaurants. The walk from the hotel to the town centre through Taoro Park with steep steps takes no more than 15 minutes. The steps are tough coming back up, but you can walk the road way which is longer but much easier. Half board at the hotel included one meal at the a la carte. This meal was terrible. Each course was very salty, the steak was so salty most got left on the plate. The cod in an Indian sauce was overcooked, tasteless and the sauce was more like a broth, most of this also got left. We decided to try the normal restaurant one night, and this was also very poor. The starters were OK but the mains were poor. The other 5 nights we ate out and had some great meals. Breakfast selection was good, my partner enjoyed it, I thought it was adequate. It is cheap to eat and drink in puerto, sometimes about half of what you would pay in the UK. If you are looking for a great hotel in a fantastic setting, with great facilities and don't mind eating out for dinner, I'd definitely recommend this hotel, but bear in mind the hills and the weather.

I loved how modern it was here. Staff was lovely. I will say the food wasn’t all that great I kinda just ate picky bits all week but other than that it was fantastic. The Michelin restaurant was amazing. The server was so lovely and polite and the different foods they gave us was delicious! I personally absolutely loved my room very nice and clean.

We stayed here for a week may half term one of the reasons for booking was it was adults only. I'm so glad we did from start to end the whole time there was amazing. All the staff were brilliant everyone of them nothing was too much trouble. We had a delay on the way in so we missed the evening meal not a problem the kitchen done us a packed lunch which was very good. All meals was lovely fresh and always hot and a very good choice don't listen to people saying that there's vegetables for breakfast just because we don't eat them other nationalities do and the onside restaurant you have 1 free upgrade to on a stay of 4 nights or more was simply amazing. One thing about this hotel i didn't like was the walk into town with 236 steps down into town this has nothing to do with the hotel I know but it did help with the calories lol. One more thing we stayed on the 5th floor room 514 right outside the room was loads of sunbeds and beanbag and two jacuzzi which were lovely and we used every day. There is also a bar just a 5 minute walk up the road called Alberto's it's another hidden gem go there for sunset photos but go early

Came in may 26 ,room's food and atmosphere for chilling out was fantastic 👌 can highly recommend, the staff are really good also