Quality Hotel Vienna

Clean quiet hotel. Roland is amazing and could not be any more helpful! Breakfast is good mixture of both hot and cold and Roland is amazing, nothing was too much for him, cleaning tables, replenishing food items, catering to hotel guests and all with a smile on his face. Lovely hotel with great transport links close by the explore the city

Very nice place,lovely reception,delicious cuisine,prace and quiet and great location.

Great hotel with easy access to transportation. Subway is 1/2 block away and can get you to all city sites within 30 minutes max. Close to train station Fantastic location. Rooms were clean and beautiful Customer service was fantastic Highly recommend

Very pleased with our stay. A few problems such as twin beds rather than double and key card stopped working were fixed quickly with a smile. All areas were very clean and all the staff very friendly. Good selection from the buffet breakfast which was not rushed.

We chose the hotel as the location close to Underground and Schoenbrunn Christmas market is very good. Sadly the hotel is let down by a shortage of staff and a housekeeping department that needs drastic improvement. The staff at reception and in the bar were friendly when we could find them. During our weeks stay the carpet was never hoovered, tea coffee and milk were not replenished, the room was not cleaned on Sunday and even emptying the rubbish bins was hit and miss. One evening there was nobody at reception when we returned from the city. guests were milling about but no sign of any staff. The restaurant and bar were in darkness most evenings. luckily there are restaurants close by. it is a shame as this could be a great place as a base for exploring Vienna. Despite being in a front room with a major road outside the window the room was very quiet and the curtains were efficiently blacking out the light.