Cook's Club Corfu

Avoid at all cost. Rude, racist & unhelpful staff, housekeepers stealing money from purses! Unbelievable and they call themselves a “5 star hotel” psssht! Don’t even waste your time here . Would not recommend

If you are traveling alone and enjoy watching yourself in a mirror from your bed while you brush your teeth, this is the hotel for you. If you are traveling with a partner—even one you’ve been married to for 20 years—prepare for your relationship to be tested. The Good: The hotel is undeniably "Instagrammable." The finishes are high-end, the lighting is moody, and the aesthetic is peak "boutique chic." The stone work in the shower looks great in photos. The Dealbreaker: The architect clearly hates the concept of walls. The bathroom is separated from the sleeping area by a suspended mirror and frosted glass "doors" that offer zero privacy. * Visuals: The frosted glass doesn't hide anything; it just turns your partner into a giant, blurry shadow puppet. You see everything you never wanted to see. Acoustics: There is no soundproofing. Every splash, flush, and private bathroom sound is broadcasted in high-definition directly to the person lying in bed three feet away. Light Pollution: If one person needs the bathroom at 2:00 AM, the entire room is flooded with light. There is no escaping it. Final Verdict: A hotel room should be a sanctuary, not a stage for your morning routine. No matter how "pretty" the decor is, it doesn't make up for the fact that you can’t use the toilet without your partner hearing your every thought. Great for a photo shoot, terrible for a holiday. Unless you want to spend your vacation synchronized to a strict "bathroom schedule" or sitting on the balcony while your partner uses the facilities, book somewhere with actual walls.

Before arriving we read lots of reviews on TripAdvisor for this hotel. We were worried about what we were coming to. Having spent a week here I can safely say that this was a lovely hotel that deserved its 4 star rating here in lieu of some of the reviews that we found to be particularly picky. On arrival hotel was very helpful, gave us a quick idea of what we needed to know. They saved us a plate of food without request which was very thoughtful. The gent running the desk was always very helpful when we had questions throughout the week. The room was rather bougie. The glass door toilet wasn’t a major issue for us though I see some have commented here on it. Maybe one for a bit further into your relationships!! Otherwise clean and well stocked for the kettle and shower items. The balcony was also nice but found that we didn’t use it all that much due to the time of year. Im not sure I’d go mad for the swim up rooms but that’s each to their own. The pools themselves were very nice. We also didn’t struggle with the sun beds though weren’t lazing around on them for 10 hours a day. The restaurants were great. The main cantina always had a great array of foods for breakfast buffet, lunch and dinner. Catered well to my partner who is a vegetarian. Some of the veggie meals were so tasty I had them myself. Generally the bar there didn’t get too busy either which is a bonus. I see a few people complaining about the app but frankly it was so easy to use. Load it up when you arrive, have a quick browse and you’ll be away. Good to see what’s on for all meals and peruse the other restaurants menus. The pool bar had some great snacks and I’m glad I only tried these the day before we left as I’d have been huge by the time I came away. The grill restaurant was lovely and so was the Italian. Book these early - you can do it on the app or through customer service. The main bar did get busy but that’s par for the course. Often there were 2 or 3 bar staff taking orders. Many of the cocktails are more timely than a beer or wine. No issues on that part. The select menu was big enough that I didn’t desperately feel the need to pay for drinks and the cocktails had a nice range. I don’t think any were particularly sickly sweet like I had seen here. General cleanliness of the hotel was good and found staff kept on top of glass collections. The hotel looked well kept and many of the gardens were well curated. Overall I really enjoyed my stay here. I’d go to another Cooks Club hotel again, especially an all inclusive one. Really enjoyed this stay so don’t be put off by the poor reviews. We spent most of our time in the hotel as local boat trips did end up being cancelled (seasonal and weather problems). We got the bus to Corfu town, Ypsos and Dassia. It was easy, cheap and ran regularly. There is also a few shops and tavernas in the area. The busy road can’t be heard from the room unless you have an overly exuberant horn user. Gouvia isn’t the most salubrious place but we walked around the local area and didn’t feel unsafe. It’s just a bit grimy. I must admit, we didn’t get to experience the spa as we tried to book a treatment last minute - gets good reviews here so clearly book early!

Just returned from a 4 night trip to Cooks Club. Overall, hugely disappointing. Would not recommend or go back. Location Just off a very busy road and the noise travels which is presumably why they play music in the summer months. Gouvia is not the prettiest part of Corfu and to access the beach/shops/tavernas, you need to cross a busy road. Conveniently located for Corfu town (number 7 bus) or 15 minutes drive from the airport (about 30 euros in a taxi). Decor The front of the hotel is fairly unappealing but the reception area has a large number of sofas and has been designed nicely. Seats in dining room very uncomfortable. The hotel seemed relatively clean and modern. Rooms The room was a good size with a small balcony. Decor was nice enough although I am not a fan of open plan bathrooms. The water pressure was poor. Fairly mean in terms of amenities - no Nespresso machine and just 2 tea bags and a few instant coffee sachets, no shower caps, nail files, cotton wool etc etc. Just one tiny bottle of shampoo, conditioner and body lotion (not replenished and not enough for 2 people). TV was not a smart TV which is fairly poor given the cost of them vs the cost to stay in this hotel. Air con The air con is switched off in October and moved over to heating only. As a result, the room is hot and stuffy all of the time. Even if you put the temperature down, it will still blast out hot air. Slept very badly every night. If you want to reduce the temperature, you need to open the door and let all the mosquitoes in (the hotel does not supply anything to deter the mosquitoes, not even a cheap plug-in). We complained to Reception who were unsympathetic and just said that was how they did things in the winter season. Room Service Very poor. No turn down. Nothing replenished and one day they took all the towels. The bed making was terrible, they don’t even pick your pillows off the floor. If you want new bed sheets, you need to strip your own bed. Food As off season, there was just a breakfast service. I had checked with the hotel in advance and was told that they would serve dinner which is not the case. Breakfast was adequate although no fresh fruit, fresh milk, cereal etc. One day they did provide some orange juice but it had a fly in it. One morning i had to queue up behind the cleaning staff to use the one coffee machine - sadly the fact that all the staff thought that this was acceptable, sums up how they treat the guests. Reception The welcome was non existent. When we discovered that there was no dinner option in the hotel we enquired where we could go. The answer was “go outside the hotel and you will find something”! They never cracked a smile or spoke to us during our stay. Staff The biggest let down of the hotel is the staff. They are rude, unfriendly and unhelpful. The manager appears to use the hotel for his own convenience and to let his extended family and friends have a holiday. This included children, even though it is meant to be an adult only hotel. The staff run around serving the manager and his friends but you will get ignored. One evening we sat in the bar area for 1.5 hours where they were being served drinks and got completely ignored. Never experienced such terrible service in a hotel before. You will feel like uninvited guests in someone else’s house.

Just got back from six days’ holiday in this hotel. Had a great time. Comfortable and chilled out. Lots of sunbeds, and a really nice pebble beach just off a tranquil harbour about a fifteen minute walk away. On the way down, look out for the ‘Wild Rose’ pub. Loads of prem league football shown. We loved it in there. Looking at some of the reviews, it feels like people’s only compass in judging whether or not it’s a five star establishment rests upon how well they feel they were looked after, how happy they were as guests and of course there’s the matter of the environment/facilities to be factored-in. Fair enough. From my perspective, it’s a top top establishment - 5 stars. Good entertainment at night. Nice mellow DJ vibe in the day. Pool bar was great for food. Lovely coffees from the two bars. I enjoyed seeing the cats. They were cheeky and daring, but weren’t skanky and hugely numbered like I’ve experienced in other areas of Europe. They had something about them that was lovely, gentle and charming, though admittedy I’m a ‘cat person’. All subjective I suppose. Some areas requiring tweaks in my opinion: the cleaners on our third floor were constantly cheerful and smiling. It started our days off beautifully. If they can do it, everyone surely can - starting with the majority of Cooks Club receptionists who seemed merely functional. They’re the first impression that a hotel makes upon its guests, so this was a shame. The dinner hall/restaurant experience also requires some thought. At any given point, there were two stations around the periphery where staff would diligently scrape guests’ leftovers into a bin liner. I found myself considering this each time my partner and I looked for a place to sit at mealtimes. Disappointing really. I didn’t want to become strategic on holiday, but found myself massively trying to avoid seeing this sight each day. Maybe do it in a back room in future? Invest in two privacy screens? So, let’s be honest: one swallow does not make a summer. Likewise, a couple of suggested tweaks do not detract much at all from a lovely experience. In fact, they are negligible. The decor was beautiful, the atmosphere was laid back, English football was on in the local pub and, because there were no screaming kids with clueless parents oi, we were amongst adults who, I feel, were simply re-charging their batteries. Beautiful stuff. All of it.