Nativo Hotel Ibiza

Had a wonderful week here at Hotel Nativo in a great location. The rooms & cleanliness were great. The staff all very helpful & friendly, when we arrived we were offered a coffee or beer while we checked in sat down at a table & we were given a run through of the hotel & facilities which was informative. The breakfasts we great a wonderful selection & eggs cooked to order the 2 breakfast chefs were very efficient & the egg selection was very good. I would highly recommend this hotel

We stayed for a week at the end of June with our grown up children and we had a brilliant time at this beautiful hotel. Rooms are beautiful, clean and very comfortable. We had 2 on the ground floor which was great access to the pool and one directly above. A lovely adults only roof top pool as well, super cocktails and food through the day. Breakfast also superb with everything you could want. A pleasant 20 mins walk down to the lovely main town which has so many places to eat, you are spoilt for choice. If you don’t fancy the walk back it’s 7-8 euros in a taxi. Service in this hotel stood out, welcome drink on arrival and all staff so friendly and helpful. Special thanks to Alissa on reception who helped ensure not one but 2 birthday surprises were perfect. We love Ibiza and will definitely return to this hotel.

The hotel is a beautiful design boutique hotel, built a few years ago. Location from beach and town are a bit remote, meaning you absolutely need a car to get around, not to mention that parking around the hotel is difficult as it’s a residential area (hotel proposes parking at €10.- per day). There are no « indoor » restaurant facilities, in case of wind and bad weather, you have to cover up… The management is really catastrophic, the reception is like a « concierge booth », not to mention that nothing is ready on arrival. We had important issues with our room, there was no ventilation whatsoever in the toilet, and no window either (this is prohibited by Spanish law). We told the receptionist the next day, and they replied that we had to send a WhatsApp message for them to deal with the matter. They eventually sent a maintenance guy over while we where out, and he told the receptionist that everything was fine. I checked, and it wasn’t… Then started the problems, there was no maintenance guy anymore, heed gone home… The following day, I told them that this had to be fixed and they explained that « it was like that », the vent system is a natural draft system, no mechanical venison, which is ok with me, except that the draft doesn’t work. The duty manager said that she trusted her staff, and that according to them, it wasn’t ok. They finally proposed to move us to another room, but before moving, we checked it, and it wasn’t the same « no ventilation/aeriation », so we declined their offer. Nothing was done during our stay, and as we’d paid in advance (it’s the hotel policy), we couldn’t change hôtel without loosing money… Not a single apology, nothing, just pay and shut up

Overall we enjoyed our stay at Nativo. The view from our room was perfect, the room was kept spotlessly clean and we had daily supplies of tea and coffee, fresh towels etc. The staff are really friendly and the service standard was high. The pool was kept clean and the areas around the pool were regularly cleaned, pool towels were always available. As a couple we found going in the school holidays to be quite busy, and breaksfast was chaotic and stressful, this would be our major negative. Loud Music was played around the pool areas day and night and we could hear the music in our room late into the evening. The food was nice although we thought it lacked choice. The restaurant in the evening lacked ambience and was cold due to it being April and it being outdoors. It was also cold in the mornings at breakfast. We would return but we would hope that some of the changes were made and we would not return as a couple without children in the school holidays we would look to go adults only.

Fantastic stay at NATIVO Hotel. Room with balcony perfect as very private. Huge comfy bed. Nutritious and very good range for breakfast. Staff especially Roberto on reception and Renato were very friendly and helpful. Cocktails on roof for sunset perfect.