Grand Mercure Dubai City

The hotel is very nice 👍 😊 most especially the staffs… very friendly and helpful. Ms. Irish, Ms. Isuri, Mr. Prince, and Mr. Lakshan, and the rest of the staffs, thankyou for your help celebrating my boyfriend’s birthday 🎉❤️ will definitely go back here anytime soon 👍💐

I had a pleasant business stay at Hotel Grand Mercure June 2026. The hotel offers spacious, well-designed rooms with elegant interiors, making it a comfortable place to relax after a busy workday. The front desk team was warm, courteous, and efficient, ensuring a smooth check-in and check-out experience. The hotel's location is another major advantage, with convenient access to key business and city destinations. Overall, it was a comfortable and hassle-free stay. I would definitely recommend for both business and leisure travelers. Looking forward to staying here again!

​I have had the pleasure of staying at the Grand Mercure Dubai City hotel a few times now whenever I visit Dubai, and I am consistently impressed by how perfect they make every stay. ​The level of hospitality here is truly exceptional. I want to extend a massive thank you to Hritika at the reception—her warmth, generosity, and genuine care for guests are what make this hotel stand out. She goes above and beyond to ensure everything is perfect, and her welcoming presence truly sets the tone for a fantastic visit. ​The entire team makes you feel right at home, and the service is always professional and attentive. If you are looking for a place where you feel genuinely looked after, this is it. ​Thank you to the team at Grand Mercure for another wonderful experience. I look forward to my next visit!

Alwin and Saurabh where really great

We were very disappointed with the hotel. There was no airport shuttle running and no porters to meet our taxi at the door to help with luggage. Our room was neat and clean and the breakfast was adequate but nothing special. The rooftop pool snd restaurant were closed we were later told that it was for maintenance) leaving only one restaurant for dinner.