Miyako Hybrid Hotel

Traveled there for business. Room was clean and comfortable. Bathroom was pleasantly large with a big walk-in shower. Help Desk, housekeeping & restaurant employees were all of high caliber, & extremely attentive. Hotel was very quiet despite being booked allowing for excellent sleep. If you want a clean hotel with great service this is for you.

Room was clean and staff was friendly. An issue like all hotels is the AC did not keep the room cool enough so nights sleeping were always too hot and nothing could help lower the temperature. They have a "Grab and go" for snacks and sell cereal and ramen and other snacks BUT NO SILVERWARE!!! So grab some plastic ware before you go or youll be eating ramen with your hands at midnight due to no silverware and in hotel restaurant is closed. Also, paid for the executive suite but was not impressed. Standard mini fridge instead of a full size and nothing distinct to make you think "yup this is worth the extra and is an executive style suite". Will book somewhere else next time.

Wow! This beautiful little hotel exceeded our expectations in every way. We decided to do a staycation while attending the 2nd Annual Sake Festival at the hotel on Saturday. We didn't want to day drink and drive back home to West LA, so we booked a one-night stay here for $225, including taxes, on Expedia. There's plenty of free self parking, which is just great. Valet services are available if you need them, but we didn't. For that room rate, I really didn't expect much, but the Deluxe King room was massive! Very clean and just gorgeous! Large bathroom with a shower and tub area separate from the bathroom sink and mirror and Japanese toilet. There was every amenity you could think of in the bathroom, and lots of towels. After dinner and drinks at the hotel, we took a soothing soak in the bathtub, then wrapped ourselves in the plush robes, which was very nice. The king bed was large and comfy, with 6 pillows and very nice linens. There was a living room area with a couch, table, desk, and a separate little bar area with a sink and faucet and microwave. The only downside was the room temperature. When we first entered the room around 3:30 pm, it was about 85 degrees. I thought the heat was on. I closed the curtains over the two floor-to-ceiling windows, and turned down the air conditioning, or so I thought. When we came back to the room around 8:30 that evening, it was around 75 degrees, despite showing a temperature of 62. I called the front desk and an engineer came to the room. He said they have central air conditioning, and you cannot individually control the temperature in the room. I told him it was too hot for us to comfortably sleep, and he offered to bring up a large box fan, which we accepted. He set it up on the desk across from the bed, and we slept very well with the fan blowing on us all night. I would definitely come back again, as it was such great value for the money, clean and very quiet, too. We'd just make sure to order a box fan for the room in advance.

I have stayed here a couple of times and enjoyed it. This time I did not. I booked an Exec.King, which is located on the top floor (which I prefer because it is quiet) and has a sliding door which you can open to get fresh air and step out into a small area. At check in I was told I was "upgraded" to a 2nd floor suite. After staying in the room for 2 nights it was actually a "downgrade". This 2nd floor "suite" instead of on the top floor (where my original room was) this room looked straight into the parking lot. There was no sliding door so no fresh air, just windows. Because of its location on the 2nd floor, during the early evening and early morning there was a banging sound from either above or below. I suspect it was from below since the floor below is the lobby area, restaurant and public rooms, it was loud enough that it woke me up, this happened both nights. Like another post said the Wi-Fi constantly went on and off. Yes, the room is larger but the noise, no fresh air and looking at the parking lot was not an "upgrade". I suspect they didn't have a room on the top floor and wanted to make it sound like I was going to be in a better room. Not the case.

The service is always excellent. The staff has never disappointed us. The rooms are always clean and tidy. The Japanese baths are unique and awesome to enjoy. The hotel features an outstanding restaurant (Isejima). It is one of the best and authentic Japanese cuisines that can be found anywhere in the state.