Springhill Suites Midtown Manhattan/Park Avenue

Pro: -Service was quite good. The staff from check in and check out  were very helpful. -The room itself and breakfast area was clean. -Location is great, very close to 6 line and Q line. Con: -We were surprised by how small the room was. The room has space for the beds, but no room for a table and chair, so there was no space to do anywork on your laptop. -The lifts were slow and during half of the time of our stay, only one of the two elevators was working. It took a long time to get back to our floor during checkout time.

Pretty dismal. Sparse staff; small, cramped, uncomfortable lobby. Impossible to reach staff from room (No TV remote).

I just reserved a room for a quick nap during a break in the work day. I had trouble booking at first through the app and called the hotel directly. Megha who was at the desk proceeded to be a great help in adjusting my time to accommodate me! I’ve travelled many places and have asked for similar accommodations only to either be told it can’t be done or having to explain it numerous times with numerous reps to get it done and Megha simply said “it’s done! Enjoy your stay!” Oh man what a relief! I wish ALL reps at all places were like this! Thanks again and again Megha!